fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to ISurfTooMuch
Re: Consumer interest?
I agree with you at large - except the home calling to just any home phone as it would defeat the purpose.
Honestly.. the co-branding for the cable companies is a bit strange. What they should have done was simply have worked out a package with Sprint for an add-on connector package to interface with the home cable services such as DVR - etc.
And even then, they can do it with out the need to co-brand with any specific cell provider. All they need to do is develop a cell data site that can be accessed through the phone's browser. Why pay any particular provider?
Any customer with wifi, web, or cell phone could simply connect to their home services. Why charge? It should be part of the cable service and an added value service anyway.
I think all the cable companies went about this wrong to begin with.
I just don't think that most people are willing to tie their cell phone to their cable company directly. I know that I'd not drop Nextel and my two-way service just to program my DVR and call home for free, or give up my free incoming plan for a more expensive bill. People's cell phone use varies a lot by the user. Pivot doesn't offer enough flexibility to sell the masses, not to mention, right off the bat, you lose access to any customer that was already upset with the Sprint service.
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"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..." |
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hottboiinnc
ME
join:2003-10-15
Cleveland, OH
 ·Time Warner Cable
·buckeye cable
| As far as the co-brand id like to know that as well. Because with Qwest they use the Qwest name instead of the Sprint brand. I wonder why the cable companies couldnt have done that with the service or with anyone. Hell even TM does it with iWireless but just stamps an affiliate on it; but still iWireless is iWireless. |
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fiberguy
My views are my own.
Premium
join:2005-05-20
| I think in the line of Qwest, they did it as a way to end their own failing wireless service.
Qwest, it you recall, in the time things were unfolding, had two choices.. pursue DSL or Wireless. They felt that wireless phones were not the way to go and that DSL/Data to the home was going to be a better seller. (Which is why Qwest was pretty much the leader of DSL) However, they neglected wireless at the time. (This is very much simple explanation and could be explained better in detail - yet not important for this message)
Qwest stopped their own network and moved all their customers on the the new sprint/qwest branded service and still sell it under their own name with their own logos on the phone, etc.
So far, for qwest, it's been ok as far as marketing.
But, if you think about it, to Qwest, how much of an embarrassment is it to be the only phone company with out a wireless service of their own?
On the other side, they do DSL very well and don't mess with their customers like at&t and verizon do.
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"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..." |
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hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
1 edit | Actually its probably better for Qwest to have Sprint or someone else (if they choose) to outsource the network saves them money on network upgrades and such but the only thing it really limits is what Sprint or who ever else wants to offer in that area or expand when they want; Qwest really has no power over that.
But I have used Qwest as a long distance company and a T-1 carrier; loved them for both very friendly and great customer service and support. The only actual telco I'd care to do business again thats a RBOC. |
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fiberguy
My views are my own.
Premium
join:2005-05-20
| I will say this - I have had some bad run-ins with Qwest on the residential side. But also good ones as well. Business has always been well..
However, of all three major telephone companies, it still seems today that Qwest is the last of the major companies that isn't finding new ways, daily, on how to annoy the consumer and make it harder and harder to buy their product.
As much as I can say I really don't like the company for my past experiences, I can still say that they are still one of the last good ones. (and their efforts to improve a history of absolute horrid service has not gone un-noticed.)
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"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..." |
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RRMAN
Premium
join:2007-04-02
Cleveland, OH | Well I have had it for a while now...it is great! Fast video, fast internet...one bill. Nice!
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Two people shorten a road. |
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hottboiinnc
ME
join:2003-10-15
Cleveland, OH | The video should be fast its on a rebuilt EVDO network in most areas. But wait for the service to degrade like it does after you sign up or something happens they'll be passing the buck on that service.
It's a no no service to sign up with. |
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