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Forums » Vonage Customer Service Problems » Name.....
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maybe those of that got burned should start a support group »
« Turn out the lights  
coughlinjake

join:2007-08-26
Concord, NC

Re: Name.....

oh brother. when they fix the issue, call in and demand credit for any overage charges, for crying out loud. they acknowledge they have a problem with the billing page, making monitoring your minutes impossible.

or stop being a cheapskate and just get a real dialing plan in the first place.
permalink · 2007-11-03 17:02:30 · Reply to this
sullim4

join:2003-05-18
Redmond, WA

Re: Name.....

Please spare me the personal attacks. It's a legitimate problem and Vonage has had almost a month to fix it. Read the thread - it's not just me.
permalink · 2007-11-03 19:34:15 · Reply to this

Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

Re: Name.....

said by sullim4 See Profile :

Please spare me the personal attacks. It's a legitimate problem and Vonage has had almost a month to fix it. Read the thread - it's not just me.
They do what he said or what you said. If they acknowledge the problem, don't worry about overages.

Or vote with your wallet and leave. You can port your number after all.
--
Pretty Fly for a White Guy™
permalink · 2007-11-03 21:08:19 · Print · Reply to this
Forums » Vonage Customer Service Problemsmaybe those of that got burned should start a support group »
« Turn out the lights  

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