Vonage Customer Service Problems > Name.....

reply to sullim4

Re: Name.....

I have not been able to see the billing page for over 4 months. I asked about overages, and they specifically said I would be reponsible for any charges. If I wanted to know my usage, just look at the detail (and add up all the minutes).

They also confirmed it was affecting a large percentage of customers, and the "engineers were working on it."
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