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mdecipher

join:2005-09-27
Derby Line, VT

Just filed a complaint with NJ Attorney General Office

I will continue my effort to get the service I paid for and make these incompetents accountable for their failure to deliver what they offered, sold, and have failed to support as they promised on multiple occasions, ie, 3 tickets and counting.

I am also contacting the Vermont Attorney General's Office on Monday, and Senator Bernie Sanders, who enjoys doing battle with such arrogant adversaries. I will also be filing a claim to recover monetary damages as well.

If this company cannot function outside of the internet and plug and play then they'd better get it right all the time, because their version of customer service is a more than a misnomer it is a myth.


vonage

join:2003-11-29
Parlin, NJ
kudos:1

3 edits

LOL you hit the nail on the HEAD! I remember the Number transfer nightmares. They used to tell us. Breaks suspended all hands on deck! While they gave shit pay. Tier 3 80% of the time never solved customers issues with calling international numbers & sent the ticket right back to Tier 2 as resolved!


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