 jubangyPremium
join:2005-03-26
Erie, PA
 ·ViaTalk
| reply to mrmike714
Re: No Issues with Vonage said by mrmike714: They replace the phone modem for me when it burned out. This was the reason I cancelled Vonage. I tried to get a new phone adapter and they wanted to charge me full price then I bought one off of ebay which was a Vonage adapter and they would not activate it. After jumping through hoops to get the adapter cleared they wound up saying they weren't going to activate and that I had to buy a new one form them. Piss on that I switched. After cancelling my account over the phone 3 times they still say I have an outstanding bill, which I have fought and am never going too pay. Their service was pretty solid over both dsl and cable, I think it went out maybe once in 2 years, but the crappy customer service was enough to make me shop around. |
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| I did not want to go out and but one either so I canacted them via e mail they sent me a wirelss router / voip modem at no charge ?
If I had the issue like you I would of drop them also, Cant beat the price |
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