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maybe those of that got burned should start a support group »
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John_W
Premium
join:2000-04-25
Worcester, MA
clubs:
·Vonage

reply to sullim4
Re: Name.....

said by sullim4 See Profile :

A large chunk of customers on the 500 min/month plan(including myself) have been unable to view our invoices or number of minutes remaining for over THREE WEEKS. Vonage acknowledges the problem but has been unable to fix it.

This lack of action has forced me to seek out other alternatives.
I have the Vonage 500 plan and have never had any issues with their web page. I am looking at my billing page right now. 8 minutes used and 492 minutes left for the month. Must be something specific to you and not a "Large Chunk" of customers.
--
Team Discovery--BBR Team Helix--Cuz I Care!!
to forum · permalink · · 2007-11-04 09:54:03 · Reply to this

ggmorton

join:2002-07-24
Houston, TX		 I cannot see my billing page either. I have noticed that it was like this for at least a couple of weeks.
to forum · permalink · · 2007-11-05 17:53:35 · Reply to this
Forums » Vonage Customer Service Problemsmaybe those of that got burned should start a support group »
« Turn out the lights  

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