  jnorth
@comcast.net
| Cav help.
It took me a while to figure out Cavs phone system. Dont bother pushing 0, because your just waisting your time. If you get billing issues say something like: my bill is higher than promised, or why is my bill so high, or Im being billed for services that I dont have. Cav loves there automated voice system, and for us it directs us to who we need to speak to. Also a good response from us is, "I have a new credit request," and that should get you to who you need to speak with. I found nothing with hitting 0. Good luck to you, I've had nothing but success with cavtel and have no plans in switching. |