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Forums » User Groups » Companies beginning with V » Verizon BroadbandAccess » $15 more per month for tethering?!!
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« having speed & connectivity issues (using usb720/vista)  
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jameswade

join:2001-12-09
Hot Springs, NC
·Verizon BroadbandA..
·AT&T Southeast
·Speed Factory
·Speed Factory
·DIRECTV

$15 more per month for tethering?!!

A year ago when I got this miserable Treo 700w I specifically asked if it would support tethering and was told that it would. I purchased the phone and the "Unlimited" data plan.

It wouldn't.

I'd put a lot of effort into moving into it so I didn't take it back and bought some third party software that, although sort of precarious, could make tethering work.

Last night I installed the 1.22 firmware and tried out ModemLink and the Verizon Access Manager. I got it to connect, but it was having authentication errors and I coudn't use the Internet.

I called Verizon and was told that I didn't have that service enabled on my account!? I was already paying a great deal of money for "Unlimited" Internet access and these guys wanted $15/month more!

I'll have to see if I can go back to the third party software, turns out it's a loophole that they can't seem to fix...

What a scam!
I escalated this, expressed my extreme displeasure, then escalated it again. The second escalation hasn't called me back again, but I expect that he will. At least the first escalation seemed to be taking notes to pass them along to the people making these decisions.

Just a cautionary tale..
Forums » User Groups » Companies beginning with V » Verizon BroadbandAccess« having speed & connectivity issues (using usb720/vista)  


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