bforsberg
join:2007-10-25
| Using SunRocket Gizmo With Callcentric
I have been trying to configure the router I got from SunRocket (AC-211)
So far all I've been able to do is screw it up totally. I finally found a way to unlock the router but the settings that Callcentric told me to use don't work.
If anyone has successfully configured one of these routers, please post some "simple" instructions.
Thanks! |
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Brian Grif_n
Wireless Guru
join:2001-01-17
Reno, NV
| I'm successfully using the SR-211-SR with Callcentric. Do you have full access to all the adapters menus - such as SIP and CODECS? What settings did they give you - are you talking about the dialplan? If so, read the Callcentric review in my profile which shows what I'm using.
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Check out my website: www.renowirelessinfo.com |
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bforsberg
join:2007-10-25
| reply to bforsberg
Here's the instructions I got from Callcentric:
Nov 4, 2007 06:14 AM | Customer service
Hello,
We are currently working on a guide for this device to add to our support section, hopefully we'll have that up soon.
Assuming you were able to unlock the device, and have disabled auto provisioning(which is probably why it reverted back to Sunrocket), please use the following configurations from within your web configurations:
In your SIP settings enter the following:
1 - Line1:
User/Phone Num = 1777xxxxxxx (hidden)
Port = 5062
AEC On = On
Authentication User Name = 1777xxxxxx (hidden)
Password = The password you configured when creating your account.
2 - Dial plan:
(>#|[3469]11|1[2-9]x.T|[2-9]x.T|011[2-9]x.T|00[2-9]x.T|**275*x.T|*xx.T)
Save your settings now
In your SIP extensions please set the following:
1 - set "SIP Session Timer value (sec):" to 3600
2 - set "SIP Registration Timer value (sec):" to 2600
3 - Check "Send RTP on 183 Session Progress"
Save your settings now
Then unplug your device for 20 seconds and plug it back in. Once plugged it connect to the 192.168.251.1 address and log in. Wait at least 10 seconds and you should see that your devices "Voice" light is not lit up.
_____________
Now I have a router that does absolutely nothing. I just sent another trouble ticket to Callcentric. |
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Brian Grif_n
Wireless Guru
join:2001-01-17
Reno, NV
| "Now I have a router that does absolutely nothing." is pretty vague. Do the lights come on? Do you hear a dial tone? I have similar setup except my dialplan differs from what they gave you, and my adapter works.
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Check out my website: www.renowirelessinfo.com |
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bforsberg
join:2007-10-25
| Sorry, that last message is pretty vague.
After following the directions from Callcentric, the router looks as though it's booting up normally. The LED's for Ready and Power come on first. Then the Mgmt light blinks. The Voice light never lights up.
I haven't started another trouble ticket with Callcentric but that's next. |
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bforsberg
join:2007-10-25 | I forgot to say that I hear what sounds like a "live" connection on the phone but there's no dial tone. |
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Brian Grif_n
Wireless Guru
join:2001-01-17
Reno, NV
2 edits | 
SIP Server Settings |
Check to see that your SIP Server Settings match mine as shown in the attached screenshot.
If those are okay I'd suggest double-checking your "Line 1" settings in the SIP menu, and your WAN and LAN settings.
EDIT: After you "Save" your settings you must Reset your Voice Adapter.
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Check out my website: www.renowirelessinfo.com |
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bforsberg
join:2007-10-25
| I got a quick answer and solution from Callcentric today regarding the configuration of my AC-211 router.
Callcentric now has the configuration settings posted HERE
Everything is working fine now!
I must add... Callcentric has excellent tech support! |
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Brian Grif_n
Wireless Guru
join:2001-01-17
Reno, NV
| Great info. I'm glad they finally posted a page for the AC-211.
I need to upgrade my software because I have the problem where it won't disconnect if an outgoing call goes unanswered, and it went unresolved when I contacted support. They also haven't updated their info with the Dial Plan that I sent them that works for 7, 10 or 11-digit dialing. And finally, I've found the G711U codec sounds best - though uses the most bandwidth.
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Check out my website: www.renowirelessinfo.com |
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bforsberg
join:2007-10-25
| Well... I still have some unresolved problems.
I just discovered that I can make outgoing calls but incoming calls aren't going through. 
I believe my GIZMO needs the firmware updated as Callcentric suggested. The problem there is, I can't get the device to go into Download mode. When I have attempted to do that it errors out, giving me no option to recover.
I have the firmware files if I can find a way to get them uploaded to the device.  |
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bforsberg
join:2007-10-25
| Oh... my bad.
The phone number that Callcentric supplies is not for outgoing calls. There is a minimal fee to get a phone number.
For my purposes, a number that someone can call is not important. That's what I have a cell phone for.  |
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bforsberg
join:2007-10-25 | Dang! I meant to say INCOMING calls. |
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Brian Grif_n
Wireless Guru
join:2001-01-17
Reno, NV
| I had no problem upgrading the firmware - though it takes about 5 minutes for each of the 2 files. I found files and instructions here »sunrocket.zefie.com/firmware.htm
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Check out my website: www.renowirelessinfo.com |
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