Company Forums » Companies beginning with C » Callcentric > Configureing a SunRocket Innomedia MTA6328-2Re for Callcentr

Configureing a SunRocket Innomedia MTA6328-2Re for Callcentr

Have you tried emailing the support group for CallCentric ? They are quite helpful.

Maybe you are trying to put up some "wrong" chars in the dial plan? Try a simple dial plan first, can it be sent to InnoMedia? If so then keep trying to add one or two features at a time and upload. When it fails then you found the 'illegal' chars.....

I have an InnoMedia but it is locked to net2phone, so I can't try anything for you.
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I am always praying for better answers.

reply to vrmiller
The upload feature on that device is disabled. You'll need to update the dial plan through telnet. The user manual for the device has the appropriate telnet commands.

To Prayer & Anon 2187 :
Tried everything including Telnet. Nothing would allow me to change the Dial pattern. I gave up & sold the unit AS Is.
Thanks for your input anyway.

I know your out of the loop now, but for the rest of us, did you unlock it first?

»gizmopasswords.blogspot.com/

-Dan