Cynthia Brumfield should learn to maintain offsite daily backups of her data instead of blaming all her problems on Navisite. What would she do if her servers were hacked or experienced catastrophic hardware failure?
If her data was as important as she claims perhaps there would be redundant infrastructure at another datacenter?
Although I feel for the Navisite clients still offline, perhaps they should consider re-engineering any critical services they maintain.
You pay a hosting provider to do that stuff for you. They aren't doing what she paid them for, so she's taking her data to someone else who will do what they're paid to do. If things aren't up by the time she gets there, she's justified in doing it right?
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