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en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Too many issues...

Besides the typical '25Mbps isn't enough' or '50 year old copper' issues, there are / have been functionality issues with the basic service itself.

- Having to spend a day having your house wired with CAT 5 (doesn't sound 'bad'), but looks like existing RG 59U/6 isn't recommended.
- Overall stability issues with RG, requiring rebooting.
- Patch/Maint. Windows (it is running MS Windows CE )
- Outages (nationwide)
- Use of wireless USB on specific channels only.

Standard issues of the single channel of HD, 6Mbps/1Mbps over interleaved are basic issues preventing purchasing.. these are causing people to cancel/leave.
--
Canada = Hollywood North

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:4
Reviews:
·SONIC.NET
·Pacific Bell - SBC

said by en102:

Besides the typical '25Mbps isn't enough' or '50 year old copper' issues...
50 year old copper? Here? The house, itself, is only 42 years old. I guess Pacific Telephone predicted a development in this old orchard, and laid out the copper 8 years before the houses were even built.

(Not counting that the copper isn't really even 5 months old. Yet. All new when they conditioned the neighborhood for U-Verse. New than the old ATTBI digital coax which Comcast took over about three years ago.)
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Technically speaking, the copper to my house is a little over a year old. I put in the 'quotes' as I expected a response or two from those that call it "tired / warn out etc."

They've actually been reconditioning the lines in my HOA tract (built in 1970) for the past 3 months and typically knock out my line daily for a few minutes.

I'm personally not worried about the last ~1200' (that's about what it is for me) to the VRAD. I'm more worried about the immaturity of the over IPTV product as a whole, fiber or VDSL. Reading all the issues over on »utalk.att.com and »uverseusers.com, I think I'll wait a while.
--
Canada = Hollywood North


NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:4
Reviews:
·SONIC.NET
·Pacific Bell - SBC

I think I am going to cop a "sour grapes" attitude. I believe we are just beyond the AT&T 3128 foot limit (by a few feet); but I am not really sure I want to give up DirecTV for U-Verse, anyway.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


cwh

join:2006-05-14
San Antonio, TX

reply to en102
-coax is still the preferred method if install. IF the coax is not up to speed, then it more than likely will get replaced with cat5.
-installs appear to be function of new employees and that time is dropping as they gain experience.
-Had Uverse for about 18 months now, cant say i have had any problems that required rebooting the RG. While it is probably still work in progress, it has been quite stable.
-patch/maint window has just not been a problem either.
-Yeah there was a national outage, but that is the only time in the past year it has been down. Not a deal killer and still more reliable than my previous provider.

Overall I think most people here are not giving the service a fair shake. It far better than what it is made out to be on here.



en102
Canadian, eh?

join:2001-01-26
Valencia, CA

reply to NormanS
I wouldn't mind bundling VoIP, Internet and Wireless, but I don't think I'm ready for putting my TV service on IPTV through Uverse.
--
Canada = Hollywood North



en102
Canadian, eh?

join:2001-01-26
Valencia, CA

reply to cwh
I think it has potential. I'm just not going to be an early adopter. I've had only a few minutes of outage on DirecTv in the past 4 1/2 years. As tech's have been rewiring my street since July/August and are still out here daily (contractors), there's no rush for me to jump from 'what works' to 'what should work'.
--
Canada = Hollywood North



Rick
Premium,MVM
join:2001-02-06
Waterbury, CT

reply to cwh
"coax is still the preferred method of install"

lol..couldn't have said it better myself. In fact, why deal with uverse at all when someone can get the real deal all the way?
Let's face it CWH. While perhaps verizon has ftth..thats a very long and VERY expensive process to get it to everyone in their service area. Will they become significant enough in time and will those costs be recovered quickly enough?
That remains to be seen. But at least THEY are really competing..or trying to anyway with the cable industry.

And, vice versa. It's fios that is also helping drive innovation in the cable industry as well I believe.

And then, there's the cable co's. Fiber..to the node..and an excellant medium in the form of very high quality and durable coaxial to the home.
Even most FTTH installs connect to coaxial as well.
Because it WORKS...and works well.
You said it yourself above.

And then, sadly, and more sadly by the day..there is AT&T.
Fiber to a vrad hanging off telephone polls at street level in Ct....connected to ...lol..my god...that tired old crap that couldn't even get me a good phone signal in the last town i lived in. That line that couldn't even get me dsl at ANY of my last two address...and even metro ones at that.

But NOW....you and others still promote this god awful crap as being a viable medium to not only bring that..but to ALSO bring TV and phone to people as well?

CWH..why not just connect the fiber to a string and tin can and lets get it over with.

CWH..the service as it stands today is just not anything that should be rolled out widespread. It's a piss poor example of a failure of a company that can EASILY afford to do the job right the first time.
Will you and others PLEASE stop making excuses for this failure of a service?

Join myself and others in DEMANDING that we consumers who are unlucky lottery winners in living in their service area not have to be treated to this horrible excuse for a company that should have done this job right years ago..but only now is sweating to try to catch up to a boat that has long ago left shore.

CWH...this is at&t's NEXT generation product and it's ALREADY running at 1/3rd the speeds comcast, fios and others already are TODAY.

Docsis 3.0 is going to bury this service. Verizons 20/20 fios service already is.

You know this. Anyone with a brain cell in their mind knows this who is the least bit informed on this website.
But yet..you make excuses after excuses for them.

CWH..they could pay CASH for a nationwide fiber to the home rollout this year. CASH. That is the financial condition of at&t as it stands now.

They need to tell their shareholders that this MUST be done. They need to end this horrible example of the worst that an American company that SHOULD be better is trying to shove down we consumers throats.

AT&T customers..potential customers..EMPLOYEES...SHAREHOLDERS...UNIONS..and everyone should be joining together with ONE voice to demand this.

This is NOT about cable fans wanting to see att FAIL..it's about wanting to see them SUCCEED. Because we ALL need good choice. And AT&T FTTH is the ONLY thing that will provide us as consumers that choice and real innovation.

CWH...don't you REMEMBER your predictions from last year..made here on this website..in response to my posts?
CWH..ONE year later..this company barely has over 100,000 customers for this pitiful example of a service.
I TOLD you this was going to happen.
I TOLD you it was a failure...and YOU said just watch.
Just wait.. you will SEE Rick.

Well CWH..I have seen. And I don't want to see anymore.

It's too painful. Too obvious.

And to damn apparent that exactly what I said..exactly what I predicted..is all happening just as I said it would.

CWH...at&t has the money to do this job right.

Start expecting them to spend it.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!



ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

It may be copper, but last time I checked they were not using Sandvine or delaying my packets.



en102
Canadian, eh?

join:2001-01-26
Valencia, CA

LOL
Wether its cable fiber to the node, or AT&T fiber to the node (--
Canada = Hollywood North


NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:4
Reviews:
·SONIC.NET
·Pacific Bell - SBC

reply to Rick

said by Rick:

And then, sadly, and more sadly by the day..there is AT&T.
Fiber to a vrad hanging off telephone polls at street level in Ct...
All the VRADs I have seen in San José, California, are firmly planted on the ground. Mostly adjacent to B-Boxes; a couple adjacent to RTs.
...connected to ...lol..my god...that tired old crap that couldn't even get me a good phone signal in the last town i lived in. That line that couldn't even get me dsl at ANY of my last two address...and even metro ones at that.
Doing fine with voice and DSL, here. Pro package; 3M/.5M. It has been as reliable as cable.
But NOW....you and others still promote this god awful crap as being a viable medium to not only bring that..but to ALSO bring TV and phone to people as well?
I won't go that far; but it does seem to be working for the Japanese and Koreans. I am reasonably certain that their 100Mbps connections are VDSL bonded pair.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

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