RR user
@rr.com
| reply to hottboiinnc
Re: Happy in Orange County
Good God!
I pay TW about $185/mo for my triple play. It was in the $170's about 2 years ago when I added digital phone to the mix.
Breakdown:
Digital Phone - $39.95
5Mb RR standard - $39.95
Digital Cable, HBO + 1 HD DVR - $105 (including taxes/fees)
I get great/reliable service. They are always right there to fix anything that goes wrong. The last few times I called in a problem, they were here at my doorstep within 24 hours to fix it, and at the price I pay they should be. The only thing I can really complain about is the price, and most of it seems to be buried in the cable portion of the bill. The price of the Digital Phone and RoadRunner has remained the same year after year.
I've been a TWC Video and Data customer for nearly 8 years now. I remember when I first signed up way back when TWC gave me every premium channel available with DVR and RoadRunner for $115 a month. After the year promotion they called me and told me they would like to extend my promotion yet another year, and I accepted it. But then after the two year mark, I canceled all but one premium after the extension ended. And over the past years, the bill slowly increases year after year.
It would be awesome if cable companies found ways to reward the longterm loyal customers, rather than entice people that pick up the service only to drop it a year later after the promo ends.
Part of the reason is in this area (Raleigh/Durham) Bellsouth/AT&T provides virtually no competition to TWC. I think that may be about to change though, as I have seen "U-verse" looking boxes popping up all over the place. I guess I have to wait until December when AT&T will announce Bellsouth deployment areas but it wouldn't surprise me one bit if this area will be on the list. Even though U-verse isn't perfect I welcome any and all competition that could eventually lower my TWC bill. |
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hottboiinnc
ME
join:2003-10-15
Cleveland, OH | In Ohio you just have to keep calling in and putting your services in a promotion. It takes 15 minutes  . And I would assume that any market will bundle your services to keep you. |
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MrMoody
Carbon Based Lifeform
join:2002-09-03
Smithfield, NC
 ·Embarq
 ·Skype
·magicjack.com
| reply to RR user
said by RR user :
Part of the reason is in this area (Raleigh/Durham) Bellsouth/AT&T provides virtually no competition to TWC. I think that may be about to change though, as I have seen "U-verse" looking boxes popping up all over the place. I guess I have to wait until December when AT&T will announce Bellsouth deployment areas but it wouldn't surprise me one bit if this area will be on the list. Not only are the boxes going up, they are advertising TV service on the local broadcast channels now. It's coming.
--
"It is a future in which globalization really does work ... and everybody winds up getting to be part of the third world." - William Gibson |
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Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..
| reply to hottboiinnc
said by hottboiinnc  :In Ohio you just have to keep calling in and putting your services in a promotion. It takes 15 minutes . And I would assume that any market will bundle your services to keep you. They must be adjusting for the cost of living, because I am only an hour from RR User and his prices are in line with mine. They offer a bundle for all 3 for $89, but once it's up, you're SOL and the price doubles to $189. Not only that, it's RR Lite and Digital Phone Unlimited Carolinas ...
»www.timewarnercable.com/piedmont···fer.html
I had a $99 bundle several years ago and they absolutely would not renew it for me. I was paying $189/month for RR, Cable and Unlimited Phone after the deal was up.
I've had RR service for years, ever since it was offered here, up until March and I was extremely satisfied with it. The only reason I switched is because I get more speed (down and up) for less money with North State. With DirecTV, I get twice the channels, a TON more HD channels, including the actual Discovery channel in HD, (not that Discovery HD Theater BS) for half what I was paying for TW cable TV.
My neighbor just switched to North State for her Internet/Phone ... because once again, unless she upgraded her TV package (she has the $9.99 basic), they wouldn't discount her other services. She had to spend more money to "save" money ... it makes no sense.
It just doesn't make sense for me even if I did get your pricing. I'd be downgrading my internet connection, downgrading my TV, and adding a phone service I'd never use ... only to pay $10 more a month than I pay now?
--
Pretty Fly for a White Guy™ |
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hottboiinnc
ME
join:2003-10-15
Cleveland, OH
 ·Time Warner Cable
·buckeye cable
| TWC has a department that you can request to talk to; Retentions or talk to a supervisor or someone else about their bundles they can always be changed by someone else if the CSR won't do it.
TWC sometimes won't rebundle here either you just have to know what to tell them an when to call or just keep trying. Someone is bound to do it. But i don't see a reason for TWC to give a discount to a customer who is only spending $10 per month on maybe 18 channels. I probably wouldn't do that either. Doesn't make sense for them even when the bundles require a certain package of service to start off with for the bundled rate. |
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hottboiinnc
ME
join:2003-10-15
Cleveland, OH | reply to MrMoody
It maybe coming but in "select areas" that even means streets and blocks of neighborhoods. Not everyone will have it and even if a box is close by. Remember You're World Delivered; when we say so- AT$T |
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