isamu99
join:2004-03-10
Los Angeles, CA
| reply to antdude
Re: [TWC] RoadRunner Email issue - 550 Relay problem
As of right now, I am having the same issue.
I'm a former Comcast customer and I've been sending mail through Mozilla ThunderBird via smtp.comcast.net just fine for the past year. Now, tonight it all of a sudden asked me for a password and even though I gave them the correct one, the password prompt still comes up.
So I decided to change the outgoing address to smtp-server.ca.rr.com(the "CA" is because I'm in California)
Now I get the same error the original poster is getting about not being able to relay mail to yahoo.com. Can anyone tell me how to resolve this problem? |
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dadarkside
Premium
join:2006-05-20
The Moon
| The "year" is significant. It marks the length of time Comcast was under contract to keep your old e-mail account live. That year has passed, and the Comcast account is now, no longer active.
Do that myipinfo thing and let me know what your default gateway and subnet mask are. |
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dadarkside
Premium
join:2006-05-20
The Moon
1 edit | reply to antdude
said by antdude  :Albeit "me"@adelphia.net" (according to webmail). That is a known issue. Who knows when that will be fixed.  Known issue? If you were a former Adelphia person, your account STILL lives on the former Adelphia mail system.
And Time Warner owns all the former Adelphia assets. Including the domain name and mail system.
It isn't even an issue.
You're still using the Adelphia mail system. Time Warner just owns it. |
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LynnK
@rr.com
| reply to hhawkman
I have had this exact problem for the last 5-6 days...and have been round and round with RR - with absolutely no help. I am also a former Adelphia customer. I just tried to change my outgoing mailserver to smtp-server.nc.rr.com (since I am in NC rather than SC) and it worked like a charm! How can this be that they changed their outbound server addresses - and none of the support people know it? |
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LynnK
@rr.com | reply to kolten
Thank you...thank you! You saved me from thinking I was going nuts! |
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JohnOQ
| reply to swintec
Thank you for this simple solution ! I also had Bright House tech support on phone for an hour and she said my problem must be Outlook. Turns out, I was connected to a neighbor's wireless network, not mine. All works fine now. Thanks again !!!!! |
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isamu99
join:2004-03-10
Los Angeles, CA
| reply to dadarkside
said by dadarkside :The "year" is significant. It marks the length of time Comcast was under contract to keep your old e-mail account live. That year has passed, and the Comcast account is now, no longer active. Do that myipinfo thing and let me know what your default gateway and subnet mask are. You are absolutely correct. The year has indeed passed recently and it appears, like you said, that my old Comcast account is now completely inactive.
So...I've switched the outgoing server to smtp-server.ca.rr.com, and from *HOME* I've been able to send mail no problem. But here's the problem....I do almost all of my internet and email activity from work on my laptop, via Sprint's Mobile Broadband Service EVDO Rev.b, and use a PCMCIA Modem card to connect online. So is there a way to avoid the relaying error whilst connecting from a cellular broadband modem card away from home?
Why did connecting via the old smtp.comcast server allow me to send mail from this PC card, and the smtp-server.ca.rr.com one does not? |
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k2rj
Premium
join:2005-03-24
Solon, OH
 ·ViaTalk
| said by isamu99 :So...I've switched the outgoing server to smtp-server.ca.rr.com, and from *HOME* I've been able to send mail no problem. But here's the problem....I do almost all of my internet and email activity from work on my laptop, via Sprint's Mobile Broadband Service EVDO Rev.b, and use a PCMCIA Modem card to connect online. So is there a way to avoid the relaying error whilst connecting from a cellular broadband modem card away from home? Why did connecting via the old smtp.comcast server allow me to send mail from this PC card, and the smtp-server.ca.rr.com one does not? They must have been configured as an "open relay". Most systems are not these days due to spam and spoofing issues. If or until TW implements authentication for sending mail through their system while connected to another network, you will have to use your Sprint account to send the mail (assuming they gave you one with service.) I have Verizon and use their SMTP for sending e-mails (my roadrunner.com address still shows up as the "from" address so replies go to the proper place.) This works in most cases except if the receiving server checks the sending address against the "from" address, and in those cases I get bounces. Doesn't happen very often, but it does happen occasionally. |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
 ·Pacific Bell - SBC
| said by k2rj :They must have been configured as an "open relay". Most systems are not these days due to spam and spoofing issues. Meaning 'smtp.comcast.net'? I can assure you that the server has never been configured as an open relay. For former Comcast users sucked up by Road Runner, there was a one year "grace period" during which time their former "@comcast.net" accounts would continue to work with the Comcast message submission servers.
If or until TW implements authentication for sending mail through their system while connected to another network, you will have to use your Sprint account to send the mail (assuming they gave you one with service.)
That is certainly one of the weak spots of many ISPs, these days. At least 'at&t Yahoo! HSI', Comcast, and some levels of Verizon recognize that their subscribers may work on the road, and require SMTP message submission access from outside of the ISP's IP network. All run authenticating SMTP message submission servers which allow off network access.
I have Verizon and use their SMTP for sending e-mails (my roadrunner.com address still shows up as the "from" address so replies go to the proper place.) This works in most cases except if the receiving server checks the sending address against the "from" address, and in those cases I get bounces. Doesn't happen very often, but it does happen occasionally.
Sounds like a poorly configured system. Something like this:
...shouldn't be rejected.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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dadarkside
Premium
join:2006-05-20
The Moon
2 edits | Actually, the new mail system does support authenticated SMTP.
The Legacy Adelphia system did not.
Until then....
»webmail.ca.rr.com
You can send mail at will via the webmail platform from any IP address on the planet.
by the way, Comsast e-mail is actually hosted by AT&T...perhaps yer on native AT&T address space at work or sprint EVDO. |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
1 edit | said by dadarkside :by the way, Comsast e-mail is actually hosted by AT&T...perhaps yer on native AT&T address space at work or sprint EVDO. Hosted "by", or hosted "on". Not that it makes any difference. A mail server can be hosted in any IP address space, and configured to only accept email from a specific range of IP addresses in another block of IP addresses.
I know that they were hosted in AT&T IP network space in the past, but that wouldn't affect access. Comcast's domain gateway mail servers now appear to be hosted in Comcast IP network space. As is their SMTP message submission server. As of 15NOV20072135 (U.S. Military date/time group, PST).
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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g00glethis1
join:2007-05-07
Austin, TX
| reply to kolten
Download link: Sprint Mobile Email - RoadRunner Edition
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chriswelch
join:2007-12-11
London, ON
 ·Rogers Hi-Speed
| reply to kolten
try setting it up using authentication. that may fix your issue
»help.rr.com/HMSLogic/search.aspx···tication
that link should show you how to set it up...if it doesnt work, i have other suggestions |
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