sovere1gnty
join:2006-04-05
Lancaster, NY | reply to kolten
Re: [TWC] RoadRunner Email issue - 550 Relay problem
Call RR tech support. Give them your IP address (they probably already have it) and tell them whats happening. They should be able to get this escalated and finally resolved. Also, might be good to mention when it started happening. |
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kolten
join:2005-10-31
Hartsville, SC
| Oh yeah this is alot of fun.
Im getting the same run around that I was at my buddies house. Even after explaining the situation.
They had me resetup Outlook again.. And when it didnt work the lady said "you need to either call the maker of your PC for help or you can contact Microsoft for outlook help, its not a problem with RoadRunner..
I asked her to escalate the issue and she put me back on hold again for the third time... I wholely expect that she will come back and say its not a RoadRunner problem again.. |
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hhawkman
Premium
join:2001-02-08
Port Hueneme, CA
 ·RoadRunner Cable
| I am assuming your return to Field says xxxxx@roadrunner.com
I had the same issue. I can't use the roadrunner servers. I have to use the @adelphia.com return address, and connect through mail.adelphia.net servers. They totally screwed the pooch on the migration, and have been unable to fix it, or even find out what is wrong. I gave up trying. |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
1 edit | said by hhawkman  :I am assuming your return to Field says xxxxx@roadrunner.com I had the same issue. I can't use the roadrunner servers. I have to use the @adelphia.com return address, and connect through mail.adelphia.net servers. They totally screwed the pooch on the migration, and have been unable to fix it, or even find out what is wrong. I gave up trying. This does not make sense.
C:\Documents and Settings\Hob>nslookup mail.adelphia.net
Non-authoritative answer:
Name: mail.adelphia.net
Address: 208.69.32.130
C:\Documents and Settings\Hob>nslookup mail.roadrunner.com
Non-authoritative answer:
Name: mail.roadrunner.com
Address: 208.69.32.130
Both mail.roadrunner.com and mail.adelphia.net resolve to the same address as they are both the same servers.
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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hhawkman
Premium
join:2001-02-08
Port Hueneme, CA
·RoadRunner Cable
| said by hobgoblin :said by hhawkman : I am assuming your return to Field says xxxxx@roadrunner.com I had the same issue. I can't use the roadrunner servers. I have to use the @adelphia.com return address, and connect through mail.adelphia.net servers. They totally screwed the pooch on the migration, and have been unable to fix it, or even find out what is wrong. I gave up trying.
C:\Documents and Settings\Hob>nslookup mail.adelphia.net
Non-authoritative answer:
Name: mail.adelphia.net
Address: 208.69.32.130
C:\Documents and Settings\Hob>nslookup mail.roadrunner.com
Non-authoritative answer:
Name: mail.roadrunner.com
Address: 208.69.32.130
Both mail.roadrunner.com and mail.adelphia.net resolve to the same address as they are both the same servers.
Hob
I know... makes no sense whatsoever. But if I go the roadrunner route, it asks for autentication every time, and works one out of 5 times. Works every time if I go the adelphia route. Like I said, gave up trying to figure it out. |
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