PickAName
join:2007-11-05
united kingd
| reply to old and fraggled
Re: 'AOL not responding'
When does it happen (10 mins after logging on? 5 minutes after logging on? always at the same amount of time after logging on ?)
Does it happen when you do one particular thing (e.g. when you click read mail? when you open a web site, when you open one particular web site?)
What kind of error is it? One in an AOL type window, or a Windows type window?
What version of Windows and AOL are you using?
Do the lights on your broadband modem or router change when it happens (e.g. do they start flashing on and off at a constant rate and turn red or orange).
Without that info to narrow it down it's tricky to know what to do but these fixes are in the right direction for that error
Do a PC reboot, make sure AOL isn't open and do this
click start - programs - aol - aol system information (or right click the dark AOL icon at the bottom right of the screen and choose system information)
click utilities on the left and then OPEN on "one click fixes"
Run these fixes (click on the "fix it for me" button)
- Clear Internet Explorer Cache and Replace AOL Adapter
- Rebuild Current Connection Location
- Rebuild AOL Adapter/Delete ACS Files
- Repair ACS
- Quick Restore
Run the first fix, start AOL and try it. If it doesn't work, run the next and then try AOL again etc. Alternatively if you have some time just run them all one after another (not all the fixes, just the ones I listed). If it's only happened since you upgraded from dialup the second one is the most likely one to fix it |
