ToldYaSo
@comcast.net | reply to laserjobs
Re: MagicJack in Trouble? Forum is locked down
This thread is even funnier. |
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SMCinAZ
Premium
join:2000-11-29
Glendale, AZ
clubs: | reply to Pinan
Re: MagicJack in Trouble? Forum is locked down
It is still useless, and even when it was up it was neglected and left to rot. |
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Pinan
Hypnotic Tweaker
ExMod 2000-03
join:2000-09-02
Murrieta, CA | reply to laserjobs
I only posted about it because it's clear that it's being worked on. None to quickly, but still. |
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laserjobs
Premium
join:2004-05-02
Las Vegas, NV
 ·Cox HSI
| reply to Pinan
said by Pinan  :For all. The "new" MJ site is up, though still locked. Oh a new skin on the old locked forum. I think I will keep with the uncensored and unlocked unofficial magicjack forum with posters who can actually answer a question.
»unofficialmagicjack.forum2u.org/ |
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Pinan
Hypnotic Tweaker
ExMod 2000-03
join:2000-09-02
Murrieta, CA | reply to laserjobs
For all. The "new" MJ site is up, though still locked. |
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SMCinAZ
Premium
join:2000-11-29
Glendale, AZ
clubs:
| reply to horsepow3r
Re: MagicJack will be out of BETA soon-New Forum
said by horsepow3r : What I posted was mild. I went from an avid defender of his product to one who is now highly critical of it by no fault of my own. I was given these reasons. I call things as I see it... blunt or not, sarcastic or not. That is the way I feel. If Dan doesn't come back into this forum because of what I posted, it's further proof that the man cannot take criticism and learn from it. What he has done with the forums and chat is highly suspicious. I hope potential new customers read this thread and think twice about purchasing a product that has gone from a little VOLUNTEER support to practically nothing at all now. Frankly, I don't give a rat's ass if he comes back or not. Besides, what kind of man would not even register his nick on this site to back up his product? I'm sick of hearing the multitude of lame excuses about a rather large amount of things with MJ and am just about convinced that this thing is a sham. Good luck and good riddance. The product itself isn't a particular sham if you can deal with a wholesale sale of your privacy in exchange for long distance service but the people behind it sure are shady as hell. Dan Baristow lies in every interview he gives and manages to leave out critical and important info like the word BETA every single time. |
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msiam
@rr.com
| reply to Dan Borislow
Thanks Dan, I think it was inevitable that the forum needed revising, I think you are doing a fine job with the MJ. I have had a few hic-ups in the last 4 months with mine, but all in all the service got better everyday. I understood that I was a beta tester from the start and expected some of the hic-ups, I was a bit frustrated the time frames of event were pushed back , but, that's beta.. I still have faith in your product, I had even bought one for my son, brother, and sister. they are all working fine. Please keep up the good work and bring on the next upgrade , it will be enjoyed when it arrives.
Thanks again
msiam |
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Rich942
Premium
join:2005-02-27
51555-6503
| reply to james4513
Re: Tech Chat Works
said by james4513 :Tech Chat Works I, too, am disappointed in the forum outcome. However, I used the new Technical Chat today with great results. Got right through and got the help I needed and straight answers - even to questions on stuff that does not work (like the Outlook plug-in). And my MJ works great, so I can wait for the feature set. However, the forum should still be unfrozen. James I also think it would be beneficial for the users to have the forum available and associated with the MagicJack website. The potential benefits to MagicJack outweigh the forum upkeep costs. |
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james4513
join:2004-10-12
Austin, TX
| reply to Wander2000
Tech Chat Works
I, too, am disappointed in the forum outcome.
However, I used the new Technical Chat today with great results. Got right through and got the help I needed and straight answers - even to questions on stuff that does not work (like the Outlook plug-in).
And my MJ works great, so I can wait for the feature set.
However, the forum should still be unfrozen.
James |
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Wander2000
join:2004-04-20
Miami, FL
1 edit | reply to Pinan
Re: MagicJack will be out of BETA soon-New Forum
Any company worth their salt has to take the good and the bad. A company that walks away, or perhaps runs away is a company that will soon cease to exist.
EDIT: In response to the live chat, I received an email from Dan Borislow. Since his email is not from the magicjack domain, I would rather not post it publicly. He replied and forwarded my issues to a couple of other people, and they will be replacing my MagicJack. So hopefully this will be solved soon.
They did admit the link to the 48 hour support is broken, and I suggested they add either an email link or some type of support on their site other than the 'live chat'. |
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Pinan
Hypnotic Tweaker
ExMod 2000-03
join:2000-09-02
Murrieta, CA
4 edits | reply to Rich942
said by Rich942 :The sad fact is that the nattering nabobs of negativity, and the ad hominem attacks have succeeded in shutting down the magicjack corporate forum and will convince the corporate representatives that there is little point in continued discourse. So true. I hope that the real forum comes back up, minus the [excessive] complaining and multi-username members. magicJack has a lot of potential. I look very forward to seeing it brought to fruition.
Some dolt actually posted as me in the "new" forums. Well, close anyway. They got the "P" wrong. Heh
There are some good, helpful people at the new forum though. AlaninKY, Stewart, etc.
~~~~~~~~~~~~
Edit:
Thanks to whoever for removing that user (pinan). I have now registered there as Pinan. |
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Wander2000
join:2004-04-20
Miami, FL
| reply to Vulture5
Re: MagicJack in Trouble? Forum is locked down
My MagicJack stopped working last night. Keeps telling me it must be installed in a USB port. Well what other kind of port could I possibly install it in? It's already in a USB port, it was working fine. I tried it this morning on two different machines, both give the same error message.
So I went to the 'live chat':
Glenn: Please contact support here:
Glenn: »support.magicjack.com/magicfix/magicFix.html
Glenn: please go to 48 hours at the botom (sic) of the page and leave a message. they will get back to you asap
If you go to that page, on the bottom there is a link for 48 as he states, but that gives you a 404, not found link, etc.
I tried to ask the agent for a phone number, email address, or something, but after a while, he just stopped chatting with me!
So luckily I purchased this with PayPal, and I just submitted a dispute with them. They do have a phone number on PayPal, and I called that number and a man answered and told me he didn't know anything about Magicjack! |
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Vulture5
join:2007-11-13
Riverside, CT | reply to laserjobs
Ditto. I sure was helped by the old forum  |
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Rich942
Premium
join:2005-02-27
51555-6503 | reply to RockyBB
Re: MagicJack will be out of BETA soon-New Forum
The sad fact is that the nattering nabobs of negativity, and the ad hominem attacks have succeeded in shutting down the magicjack corporate forum and will convince the corporate representatives that there is little point in continued discourse. |
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RockyBB
Premium
join:2005-01-31
Longmont, CO
| reply to horsepow3r
said by horsepow3r :Frankly, I don't give a rat's ass if he comes back or not. You're not the only one here, pal. I don't have a MJ, so I don't have a dog in this fight. And I'm not doubting your frustration. But it is likely the case that others could benefit from MJ management participation here.
--
"Teleblend has an agreement with the Assignee to solicit and support former SunRocket customers." |
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AJICQ499087
join:2001-12-01
Louisville, KY | reply to horsepow3r
magicJack is NOT a sham. |
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horsepow3r
join:2001-03-04
Port Saint Lucie, FL
2 edits | reply to RockyBB
What I posted was mild. I went from an avid defender of his product to one who is now highly critical of it by no fault of my own. I was given these reasons. I call things as I see it... blunt or not, sarcastic or not. That is the way I feel. If Dan doesn't come back into this forum because of what I posted, it's further proof that the man cannot take criticism and learn from it. What he has done with the forums and chat is highly suspicious. I hope potential new customers read this thread and think twice about purchasing a product that has gone from a little VOLUNTEER support to practically nothing at all now.
Frankly, I don't give a rat's ass if he comes back or not. Besides, what kind of man would not even register his nick on this site to back up his product? I'm sick of hearing the multitude of lame excuses about a rather large amount of things with MJ and am just about convinced that this thing is a sham. Good luck and good riddance. |
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AJICQ499087
join:2001-12-01
Louisville, KY
| reply to RockyBB
Horsep0wer did tell the truth. I was there in the Forum when the total lock down happened and it was a classless move by the magicJack higher ups. Now, I do agree Horsep0wer could of showed more polish and not be so blunt in how he wrote his post.
--
low cost and fast speed is what customers want in broadband |
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