Reviews:
 ·WOW Internet and..
| reply to Matt
Re: Happy in Orange County TWC has a department that you can request to talk to; Retentions or talk to a supervisor or someone else about their bundles they can always be changed by someone else if the CSR won't do it.
TWC sometimes won't rebundle here either you just have to know what to tell them an when to call or just keep trying. Someone is bound to do it. But i don't see a reason for TWC to give a discount to a customer who is only spending $10 per month on maybe 18 channels. I probably wouldn't do that either. Doesn't make sense for them even when the bundles require a certain package of service to start off with for the bundled rate. |
