said by newf7 :

Welcome to my world. I suspect BS knows that once your patience is exhausted you'll likely just move along and aren't too concerned. They may lose some customers by lying to them and jerking them around but a lot will just suck it up and, as P.T. Barnum is accused of having said: "there's a sucker born every minute".

said by Bellunder :

I had my doubts if you worked for bell or not but gladly i see you don't.