said by swhx7:This provider supplied DNS Server while the normal case is a fall-back to the case were there is a running DNS Server on the user's Computer/LAN. In that case, it is that DNS Server that does the resolution or goes to the Root Server and runs the chain to the correct Authorised DNS Server.
Agreed. Going directly to the root servers is not the way it's supposed to work.
The standard envisions that each end device (your PC) will use a local-to-it DNS server - specifically one provided by the organization the user is a part of, or the internet provider. If that server doesn't have the answer it will pass the query to a higher-level DNS server, and so on, the root servers being a last resort (but they will just try to point your query to the appropriate provider).