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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [Broadvox Direct] Broadvox direct down?
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Introducing PBX in a Flash »
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ErikRP

join:2004-11-06
Winnipeg, MB

reply to llast08
Re: [Broadvox Direct] Broadvox direct down?

said by llast08 See Profile :

quote:
If this doesn't work, please repeat the Adapter Reboot and LAN Reboot.
LOL -- this is the worst troubleshooting email ever.

Step 1: Perform this action.
Step 2: If Step 1 doesn't work, don't call or email us. Instead, perform Step 1 again. Repeat forever.

I believe that's also called the "get lost" response.

LOL - agreed, although to be fair I left off the "if this doesn't work, please contact us". But being Broadvox they don't exactly make it easy to call for help, so I'm left to hope they get my email and are going to do something about it.

That's the unfortunate thing about being a BVX subscriber - sometimes it seems like I'm the only customer. Residential customer anyway.

Approaching 24 hours without phone service...
to forum · permalink · · 2007-11-09 18:03:31 · Reply to this
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