Re: [Broadvox Direct] Broadvox direct down?

Author	All Replies
Rop @rogers.com	reply to Zombie999 Re: [Broadvox Direct] Broadvox direct down? Same issue here. First my two Broadvox business lines went down (1 1/2 day now), this morning the other adapter with my home phone line is down too. Same tech response as posted when I reported the issue yesterday. For a phone company to have an issue affecting a great number of their subscriber is pretty serious. I hope this won't become a habit... -RoB-
Rop @rogers.com	to forum · permalink · 2007-11-10 08:26:20 ·
ErikRP join:2004-11-06 Winnipeg, MB	What worked to solve my problem is the following: I have changed the SBC (Session Border Controller) that your device attempts to register to. For this change to take affect and the device to attempt to re-register to our service, please preform another LAN reboot. Please then retest and update this ticket with results. Thank you If you have contacted BVX to advise them the LAN/adapter reboot procedure didn't work, you might want to suggest they try the above. I've been up ever since - touch wood!
ErikRP join:2004-11-06 Winnipeg, MB	to forum · permalink · · 2007-11-10 09:11:58 ·
Zombie999 join:2004-05-04 Toronto, ON	said by ErikRP : If you have contacted BVX to advise them the LAN/adapter reboot procedure didn't work, you might want to suggest they try the above. I've updated my ticket TWICE, still no response from broadvox. Service now down for TWO days! Maybe they are closed for the weekend?
Zombie999 join:2004-05-04 Toronto, ON	to forum · permalink · · 2007-11-10 18:46:21 ·


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