| reply to Ulmo
Re: Someone will buy vonage said by Ulmo:AT&T Vonage would be brand destruction. AT&T these days has billing errors galore. Every AT&T account anybody I know has has multiple existent billing errors at any given moment, and often worse. How could you destroy a brand like Vonage quicker than attaching AT&T to it? My sentiments exactly. I just dropped all my AT&T products and switched to Vonage. I had all sorts of the billing problems you mentioned, on top of service problems on their end they wanted to charge me to fix. Every month I'd have to call to question certain charges and find out why I wasn't receiving certain discounts I was entitled to. Finally, I got fed up and cancelled AT&T DSL, Dish Network, and the POTS is in the process of being shut off. I substituted with cable TV, internet, and Vonage. So far, Vonage has had its ups and downs. At least I don't have to pay extra for long distance or any custom calling features. In most cases the sound quality is as good as or better than POTS. There have been a few glitches, but I'm willing to put up with it because I'm paying much less. Despite what most people believe, POTS is not without its minor glitches either. Hopefully Vonage's customer service will improve. I'm not worried about Vonage going bankrupt because I'm sure some other company will gobble up the most recognizable name in VOIP. I just hope to God it's not 'deathstar'!!  |
