amysheehan
Premium,VIP,MVM
join:1999-12-21
Huntington Beach, CA
 ·RoadRunner Cable
1 edit | reply to NEOWOLF
Re: NAV/ SAV defintions release for 'weekend bug-fixes'
Let me set the record straight. I am not a Symantec/Norton employee. Just a home user of those products since 1994 who has volunteered numerous hours of research to see that problems get attention when posted topics are asking for sincere help and include details to resolve an issue.
Just blowing off a problem never solved one - they just multiple and remain longer due to the effort to get the facts to aid in resolution to in this case a complicated sense of issues.
In this situation, some tweaking and sharing of issues made for communications between many independents become the basis for good researched work.
Sure there may be more not yet reported.
I am only trying to make the process work in everyone's favor and that includes their contributions to the specific issues and a better understanding of how to resolve and prevent future miscommunication from affecting several entities.
I am not a fan-boy, just a consumer who wishes to see issues discussed and handled in an effective manner for everyone's benefit.
Sincerely,
Amy Sheehan
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