 dmolaviPremium
join:2005-04-11
Sewell, NJ | reply to VictorWI
Re: Teleblend Cancelled my Account??? said by VictorWI:I have no phone tonight and when I try and go to Member Login it says my account has been closed. I never asked them too and I am set up on auto pay. Of course the trouble ticket page is busted!!!!! Time to sit on hold and see if they can fix this mess!!!! just curious. did they work this out? if so, what was the problem? or...is this a sign of things to come?
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NukedGallery.net |
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| They closed it because they thought I asked them too. I don't see how that could have happened as I never did but their records stated that the account was closed on September 28 - they actually refunded a month of service on the 29th and I never did see a bill for October which should have raised a flag but I didn't call because the phone was working great. 
They sent my ticket to a "supervisor" and said it should be back on in 24-48 hours and to call back if it was not. I'll keep my fingers crossed. I see a ticket and it is still actually open.
Some questions I think about are:
1. Why did they think my account was asked to be closed and why did I never get any type of confirmation from them that it was closed or would be closed?
3. If it was canceled on 9/28 why did everything work until 11/12? That was 1 1/2 months of free service. |
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