Yea... this guy says something and faces up to 15 years... a old bag walks into a comcast customer lobby wielding a hammer, uses it and smashes up the place and she gets a $250 fine and a restraining order - which I'm sure she didn't care.
Giving this guy a hammer would have been a better deal for him.. at least he could have actually done something. -- "Complaining is the least path of resistance for the self-serving, the lazy, and Im told its a womans prerogative..."