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Synbios

join:2002-05-18
Arlington, VA

reply to nutcr0cker

Re: Corporate CSRs never lie

That ISP must suck if he went that far.

Eitherway, whatever he said was obviously exaggerating.

If someone really wanted to bomb an ISP, they could do it (without informing a tech support first).

By locking up or fining this guy, they're not solving any problems. Why don't they just make their service better, then the guy will be satisfied.

ImBatman

join:2004-04-21
Lancaster, CA

Exactly.

I know someone in that area, and they've been so damned frustrated with embarq. embarq uses the typical, "It's YOUR computer" response, despite KNOWING they have placed cables incorrectly, and have had THEIR OWN issues with computers. BUT, they frustrate the hell out of their customers.

Way to do business, embarq.



Cheese
Premium
join:2003-10-26
Naples, FL
kudos:1

said by ImBatman:

Exactly.

I know someone in that area, and they've been so damned frustrated with embarq. embarq uses the typical, "It's YOUR computer" response, despite KNOWING they have placed cables incorrectly, and have had THEIR OWN issues with computers. BUT, they frustrate the hell out of their customers.

Way to do business, embarq.
They tried them on me here as well, with 4 computers doing the same thing, yet it HAD to be MY computer! I was getting over 100ms+ across the entire tracert and it was like that for months, they told me unless it's 400+ across the entire tracert they wouldn't even look at it, that's when I got fed up and canceled. I will never go back to Embarq/Sprint.....

ImBatman

join:2004-04-21
Lancaster, CA

Ohhhhhhhhhhhh; theyre part of the Sprint network of craponies? I should have guessed. It has Sprint written all over it.

Question: who's worse? AT&T or Sprint?
Answer: Not sure. But, I wont ever use either.
I guess if I were in Fla., Sprint would be worse.


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