exocet_cm
I am the law
Premium
join:2003-03-23
New Orleans, LA
clubs:  
 ·Cox HSI
·Suddenlink
 ·Cingular Wireless
 ·AT&T Southeast
·Charter Pipeline
1 edit | Impacted ISPs
quote:
It also impacted some ISPs such as SuddenLink
Their customers didn't realize it, Suddenlink sucks so much to begin with.
I still hate it when folks feel that they have to apologize for something that was beyond their control. I know it was nice, and I would have done it as well, but this was out of their hands and they still had to apologize.
I'm assuming they are back up and running and reparied? |
Rogue Wolf
Is Kind Of A Big Deal In Yemen
join:2003-08-12
Troy, NY
·RoadRunner Cable
| said by exocet_cm  :I still hate it when folks feel that they have to apologize for something that was beyond their control. I know it was nice, and I would have done it as well, but this was out of their hands and they still had to apologize. Yeah, but as someone who works in the retail sector, I know that some customers expect this sort of response, and even those who don't usually feel a bit appreciative of some show of contrition.
Then again, there's also those who think that their $5-a-month hosting plan should entitle them to a backup server in low Earth orbit connected through 100MBps laser-broadband rigs. 
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I have learned to ignore such naysayers, when... quelling... them... hm?... was out of the question. |
