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Rogue Wolf
Is Kind Of A Big Deal In Yemen

join:2003-08-12
Troy, NY
·RoadRunner Cable

reply to exocet_cm
Re: Impacted ISPs

said by exocet_cm See Profile :

I still hate it when folks feel that they have to apologize for something that was beyond their control. I know it was nice, and I would have done it as well, but this was out of their hands and they still had to apologize.
Yeah, but as someone who works in the retail sector, I know that some customers expect this sort of response, and even those who don't usually feel a bit appreciative of some show of contrition.

Then again, there's also those who think that their $5-a-month hosting plan should entitle them to a backup server in low Earth orbit connected through 100MBps laser-broadband rigs.
--
I have learned to ignore such naysayers, when... quelling... them... hm?... was out of the question.
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