| reply to KoolMoe
Re: Teleblend Cancelled my Account??? said by KoolMoe:Don't overstress 'we are not SR' too much. I get the point and the distinction is made. But, your group obviously did just take over the hardware. Discussions on that are lengthy and pretty much proved. Heck, even clicking the Teleblend link once logged-into the members page results in the SR termination notice. Which is, in itself, just kinda funny. A sincere thank you for your replies. KM The only reason that I still stress it, is that people still think that we are just sunrocket with a new name. As people have pointed out we bought some of the hardware from a dead company. In my opinion that is a good business move, to get the same thing for a cheaper price on auction. I am sure that more hardware went to many other companies als.
Anyway, glad you got the info, and let me know if there is anything else I can help with.
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Only TRUE Teleblend Support People are:
TeleblendGuy & TBSupport1
Support 877-252-4548 or Billing 877-488-5519
»teleblendsupport.net/support |
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| Hey TB guy,
I have just had my number ported away from my teleblend account. Will my teleblend account be terminated automatically (as I know happens with a normal telco port)or do I need to bug tb customer service to do that? I thought I would ask here in case anyone else had the same question and also I don't wish to tie up tb support if not necessary.
-rob |
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 burrisPremium
join:2000-08-22
Miami, FL
 ·VOIPo
| said by chickenrob:Hey TB guy, I have just had my number ported away from my teleblend account. Will my teleblend account be terminated automatically (as I know happens with a normal telco port)or do I need to bug tb customer service to do that? I thought I would ask here in case anyone else had the same question and also I don't wish to tie up tb support if not necessary. -rob Either start bugging or be prepared to continue to receive a billing charge each month.. |
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| reply to chickenrob
Once you have confirmed with your outgoing service provider that your line has been moved, you will need to call us in order to cancel your account. |
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| reply to burris
said by burris:said by chickenrob:Hey TB guy, I have just had my number ported away from my teleblend account. Will my teleblend account be terminated automatically (as I know happens with a normal telco port)or do I need to bug tb customer service to do that? I thought I would ask here in case anyone else had the same question and also I don't wish to tie up tb support if not necessary. -rob Either start bugging or be prepared to continue to receive a billing charge each month.. Burris,
All providers require you to call them and cancel the account once you port out. If you do not, they are not obligated to cancel the account for you. If you dont believe me go and look at the Terms of Voange, Packet8, ViaTalk just to name a few.
--
Only TRUE Teleblend Support People are:
TeleblendGuy & TBSupport1
Support 877-252-4548 or Billing 877-488-5519
»teleblendsupport.net/support |
|
burrisPremium
join:2000-08-22
Miami, FL Reviews:
·VOIPo
| said by TeleblendGuy:said by burris:said by chickenrob:Hey TB guy, I have just had my number ported away from my teleblend account. Will my teleblend account be terminated automatically (as I know happens with a normal telco port)or do I need to bug tb customer service to do that? I thought I would ask here in case anyone else had the same question and also I don't wish to tie up tb support if not necessary. -rob Either start bugging or be prepared to continue to receive a billing charge each month.. Burris, All providers require you to call them and cancel the account once you port out. If you do not, they are not obligated to cancel the account for you. If you dont believe me go and look at the Terms of Voange, Packet8, ViaTalk just to name a few. Did you actually read what I wrote?
The OP asked if it was necessary to start bugging (his expression) TB in order to cancel his service after he was ported away.
My answer was that yes, it was necessary or he would continue to be billed. What is the difference between my answer and yours? |
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lcmsd
join:2007-07-26
Cambridge, MA | reply to TeleblendGuy
said by TeleblendGuy:said by burris:said by chickenrob:Hey TB guy, I have just had my number ported away from my teleblend account. Will my teleblend account be terminated automatically (as I know happens with a normal telco port)or do I need to bug tb customer service to do that? I thought I would ask here in case anyone else had the same question and also I don't wish to tie up tb support if not necessary. -rob Either start bugging or be prepared to continue to receive a billing charge each month.. Burris, All providers require you to call them and cancel the account once you port out. If you do not, they are not obligated to cancel the account for you. If you dont believe me go and look at the Terms of Voange, Packet8, ViaTalk just to name a few. It is very interesting to hear that all carrier required customer who ported out to call. With my limited experience, none of my old carrier did. |
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| said by lcmsd:It is very interesting to hear that all carrier required customer who ported out to call. With my limited experience, none of my old carrier did. The only carriers that will get notification of the port out are CLEC's as they actually own the number, and so they know when it is out of the revnue stream. Most VoIP providers only have the numbers pointed at their servers, and therefore they do not own the numbers.
Also, the rules spelled out by the NPAC and FCC state that you must keep your old service active, and then notify them that you are canceling your service once your port is active. All the major VoIP providers follow the same guidelines. This is easily confirmed by looking at Vonage, Packet8, viaTalk terms of porting.
--
Only TRUE Teleblend Support People are:
TeleblendGuy & TBSupport1
Support 877-252-4548 or Billing 877-488-5519
»teleblendsupport.net/support |
|
