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BigAl233
Premium
join:2001-08-14
New York, NY

3 edits

[Spam] Amex is an Opt-Out Spammer Now?

From: "American Express"
To: amex@example.net
Subject: Your American Express Publishing Account
MIME-Version: 1.0
Reply-To: "American Express"
X-RCPT-TO:
Status: R

Content-Type: text/plain; charset="iso-8859-1"
Content-transfer-encoding: 8bit

For your Security:

Cardmember: Myfirstname Mylastname

Account Ending: XXXX

===========================================================
Your American Express Publishing Account
===========================================================

Dear Myfirstname Mylastname,

We would like to apply the e-mail address associated with
your American Express(R) Card account to your American
Express Publishing account in order to keep you informed
about important account updates and offers that may
interest you.

The American Express Publishing family of products
includes Food & Wine, Travel + Leisure, Travel +
Leisure Golf, Departures, and Executive Travel SkyGuide
branded magazines, books, and services, as well as
American Express branded appointment books and pocket
diaries.

===========================================================
For your American Express Publishing account, would you
like to:

Accept:
To use amex@example.net for your American Express Publishing
account, simply do nothing and it will automatically be
updated
.

Opt Out:
To not use amex@example.net for your American Express Publishing
account, by December 14, 2007 please go to:
»ebm.email.americanexpress.com/r/···uniqueid
===========================================================

To learn more about how American Express Publishing protects your
privacy, read our American Express Publishing Privacy
Statement. Visit:
»www.amexpub.com/privacy/

We value your relationship with us. Thank you for using your
American Express Card.

Sincerely,
American Express Publishing Customer Service

Please do not reply to this e-mail. This customer service
e-mail was sent to you by American Express. You may
receive customer service e-mails even if you have
unsubscribed from marketing e-mails from American Express.


Contact Customer Service
»email.americanexpress.com/a/uniqueid/msgctr

View Our Privacy Statement
»email.americanexpress.com/a/uniqueid/priv

Add Us to Your Address Book
»email.americanexpress.com/a/uniqueid/address

Copyright 2007 American Express Company.
All rights reserved.

------------------------------------------------
Notice this little line: "You may
receive customer service e-mails even if you have
unsubscribed from marketing e-mails from American Express.
"

WTF is an American Express Publishing Account?
I never signed up for that.


Ivybridge_I7
Cyber-Crime Researcher OpSec
Premium
join:2004-06-09
Daytona Beach, FL
kudos:2

said by BigAl233:

To learn more about how American Express Publishing protects your
privacy, read our American Express Publishing Privacy
Statement. Visit:
»email.americanexpress.com/a/uniqueid/pubpriv

The page you tried to access does not exist

Page not found
We're sorry - the page you have requested does not exist.
If you typed the link, please try again. The link is case-sensitive, so 'a' and 'A' are different. If you clicked on the link in a newsletter, it may have been broken by the email program. Please reply to the newsletter and tell us which link caused problems. We will correct the problem and send you a replacement link.
Thanks!
Sincerely, Customer Support
--

Specializing in "takes downs" of phishing and advance fee scams
Send your Phishing/Advance fee scams to: phish@antihotmail.com
»/profile/1021645
»fraudwatchers.org/forums/

BigAl233
Premium
join:2001-08-14
New York, NY

I edited out the unique ID.



starreem
Premium
join:2000-12-22
Raleigh, NC
reply to BigAl233

Any business you have a prior relationship with can be considered an "opt-in spammer". I don't understand your problem with amex?
--
Vuja De - The feeling you've never been here before.


BigAl233
Premium
join:2001-08-14
New York, NY

1 edit

My problem with them is that my preferences were set to NOT receive marketing emails from them, and they decided to ignore that preference.

I have a credit card with them and only use that email address to receive confirmation emails, I have no interest in AMEX's publishing companies. If they want me to join their other division's mailing list, it should be OPT-IN.


B
Premium,MVM
join:2000-10-28
reply to BigAl233

Inexcusable. Folks, the pre-existing relationship has nothing to do with it -- he or she already opted out!

The letter goes from

in order to keep you informed about important account updates and offers that may interest you.
(you forgot to bold that part)

down to

This customer service
e-mail was sent to you by American Express. You may
receive customer service e-mails even if you have
unsubscribed from marketing e-mails from American Express.
Since when are "offers that may interest you" part of "customer service"?? These people are just as evil as places like Amazon, who also routinely ignore their own opt-out spam settings. Most of them are not quite so brazen as this; they'll do an "upgrade" that will miraculously reset your opt-out settings.

There should be some technical term for organizations that force you to re-define your opt-out settings on a regular basis. Oh wait, there is... "spammers".

-- B
--
In a realm outside causality and function