 pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | reply to Lumberjack
Re: Telepromt? said by Lumberjack:Apparently they need a better faq sytem for their agents. You'd think in the days when most CSRs simply read from scripts this would not be an issue.
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Only SHATNER is Kirk. |
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| I'm guessing that the problem is that the operator doesn't know how to read "$.02/kb" in the script.
The script should be changed to "point zero two dollars per kilobyte" or "two cents per kilobyte". |
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| said by shadow3432 :
I'm guessing that the problem is that the operator doesn't know how to read "$.02/kb" in the script.
The script should be changed to "point zero two dollars per kilobyte" or "two cents per kilobyte".
It should say every possible valid statement.
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