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Verizon Phone Numbers »
« I Guess It's Not a Common Question for "Regular Joes" To Ask  
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AmeritecTech
Change we can believe in, 1922
Premium
join:2002-09-06
Houston, TX

reply to rodrod5
Re: Wow...

said by rodrod5 See Profile :

the vast majority of agents will probably not know the difference between a bit or a byte
Bit and byte wasn't the error most were making. Most did not understand the difference between .002 dollars and .002 cents.
--
"Independent thinkers tend to ALWAYS have someone Not agreeing with them. It's The non-thinkers that ALWAYS come in legions."
-John Callari


Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ
·Verizon Online DSL

said by AmeritecTech See Profile :

said by rodrod5 See Profile :

the vast majority of agents will probably not know the difference between a bit or a byte
Bit and byte wasn't the error most were making. Most did not understand the difference between .002 dollars and .002 cents.
Not to mention, isn't that the exact same amount from last year?


snipper_cr

join:2002-01-22
Wheaton, IL
clubs:

reply to AmeritecTech
I agree. The difference between a byte and a bit to even a moderately computer savy person is obvious but Kb and kb tend to be more confusing.

I am, however, worried about the people would cannot differentiate between .002 dollars and .002 cents. .002 cents would allow a heck of a lot more data!

Indeed, my sides are a little sore from watching that video.


Matt
Gone playing Dragon Age Origins
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

reply to AmeritecTech
said by AmeritecTech See Profile :

said by rodrod5 See Profile :

the vast majority of agents will probably not know the difference between a bit or a byte
Bit and byte wasn't the error most were making. Most did not understand the difference between .002 dollars and .002 cents.
I'm betting they went through training that told them .002 dollars, but that just doesn't make as much sense to say as .002 cents, so if as the poster above says, they don't quote data rates often, they probably remember .002 and think cents.

Personally I think Verizon Wireless needs to fire their training staff and probably change the metrics in use, as well as adding in a few "secret shopper" calls.
--
Pretty Fly for a White Guy™


SLD
Premium
join:2002-04-17
·Comcast

reply to snipper_cr
said by snipper_cr See Profile :

I agree. The difference between a byte and a bit to even a moderately computer savy person is obvious but Kb and kb tend to be more confusing.
Seems you got confused yourself. Kb and kb are the same thing. KB and Kb would be different.


snipper_cr

join:2002-01-22
Wheaton, IL
clubs:
Yes, sorry thats what I ment. K and k would imply that there are two units of kilo :-P
But yeah that is what I meant
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« I Guess It's Not a Common Question for "Regular Joes" To Ask  


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