cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
| For Life
quote:
Verizon made it clear they'll honor contracts -- our guess being they'll offer introductory FiOS deals when DSL contracts expire. Still, it does raise the question of what happens to "for life" customers who are happy with slower (and cheaper) DSL. Will Verizon offer them the same speed at the same price, but offer it via fiber?
Why don't you ask any Tivo owner who purchased a "For Life" subscription for guide updates. "For Life" is for the life of the product. In Tivo's case, it's that DVR. For Verizon's case, it's the life of DSL service.
Sure it's not what the consumer wants to hear. And I bet 99% of those subscribers that purchased the "For Life" service expected it to be that way forever. I'm just telling you what the Verizon Lawyers are going to say. |
|
TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ | The price is for the life of the service. The service itself isn't for life. |
|
fiberguy
My views are my own.
Premium
join:2005-05-20
| Correct!
I am on Comcast Digital Phone.. I love the service.. my price is set for life, but the life of the service is about to end on January 10th, 2008 in the Minneapolis/St Paul metro.. so I either take CDV, which is a lesser class of service for me, OR, I chose another provider.
Nothing in life is going to be forever.
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..." |
|
Noah Vail
Premium
join:2004-12-10
Lorton, VA
 ·RoadRunner Cable
1 edit | reply to TKJunkMail
Really now?
said by TKJunkMail  :The price is for the life of the service. The service itself isn't for life. I went through the deal details and you are fully correct. I did, however have to GET to the details page before the truth was manifest.
I do have a problem or two, as always.
Regarding said by TKJunkMail :...the life of the service .... which part of the service is alive?
If you poll the collective American consumer and inform them "Hey! You'll get free service for life! All you have to do is commit to not dump the service for two years. Pretty sweet huh?"
You could even hand them an envelope ("here, hold this for me") that said TERMS in small red print in the lower left hand corner.
Then ask them "Wow. Free service for life. So, uh, about how long would you say that might be for you?"
Don't you believe that the VAST majority of American Consumers would provide you an answer based on their age?
So does Verizon.
Now compare.
Service for Life!
Service for however long we decide to make it available to you.
Regarding the Verizon offer;
Which one of those banners leads a customer to an accurate representation of the product as presented?
Which one of those banners leads the customer somewhere else?
If you're tempted to go with the Every Other Corp is Doing it. argument, substitute File Sharing
for whatever it is
that is ethical when done in mass
and see if the reasoning continues to stand on it's own.
My point in all of this?
Verizon's Service for Life offer would pass the truth detector in a courtroom,
the board room,
the corporate shill generation room
and nowhere else; such as the world the rest of us live in.
If you're still a fan of this marketing technique, why not use the same ethics with your children?
"Of course I said I'd love you no matter what son. If you were a child who happened to take the time to educate yourself, you would know that nomatterwhat is an obscure 4th century Finnish term meaning Unless you get sick and I have to miss the football game to get you to the hospital. You really should read the Family Fine Print Encyclopedia some time."
NV
--
My children used to Speak in Tongues. But after years of Speech Therapy, English is their First Language!
edited for shillings! |
|
