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[General] Cheap DID recommendations »
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tylam

join:2006-03-17

Sending / receiving FAX through HKBN 2b VOIP Telephone

Subscribed Hong Kong 2b ( »www.2b.com.hk ) VoIP telephone for two years, I use a Linksys Sipura SPA-2100 ATA to connect with a FAX machine. The FAX machine was working properly for more than a year. However, started from early October 2007, it fail to send / receive FAX for unknown reason. while voice calls are still working properly. The symptom is that we still can hear the "bi bi" sound when we try to sending / receiving FAX, however, the FAX machine cannot make connection with other end.

Do you have same experience with me? How do you fix the problem?

tylam

join:2006-03-17


2 edits
According to the post on internet forums, HKBN did something to block the fax signal. They really so silly, why they didn't create a service plan to enable FAX service. So that they can earning money from it and I can enjoying FAX through internet. I am looking for other solution now. Any suggestion for me?

mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA
We have moved on and replaced facsimile services through attachments on e-mails and the quality is much better. We scan pages in TIFF B/W G4 FAX format to conserve the bandwidth.

tylam

join:2006-03-17

It is a good solution to use email instead of FAX, however, some of our partner or work mate still using FAX, that I still need FAX service. The popular solution in the market is FAX to email, which can only receive FAX through email, but no way to send. I am thinking about to setup a SIP server, but seems that it is so expensive and not affordable for my one men band company. Any suggest for me?

mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA

said by tylam See Profile :

It is a good solution to use email instead of FAX, however, some of our partner or work mate still using FAX, that I still need FAX service.
I know and this was a dilemma we had, too. However, we chose to ditch FAX and started using e-mail with attachments. Anyone wants to FAX to us has to use the FAX2e-mail; however, we ONLY respond to their e-mail address with attachments, instead of FAX.

tylam

join:2006-03-17

Thanks for mazilo's suggestion, however, it is difficult for me to use email only at the moment.

Looking for a product of VoIP gateway or SIP server that can extend my existing PSTN phone service to internet via existing broadband internet connection. It need to support FAX. I got a Linksys SPA2100 ATA, it will be great if the product can use the ATA to connect the server. Is the following product can serve the purpose?

»store.voxilla.com/voip-products/···ome.html

The product is quite expensive for a one men band company, is there any more economic solution?
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat[General] Cheap DID recommendations »
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