NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES in Verizon Fiber Optics

NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES in Verizon Fiber Optics http://www.dslreports.com/forum/r19452205 en Sat, 30 Aug 2008 06:27:40 EDT Sat, 30 Aug 2008 06:27:40 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19539572 deblin : Good luck. No such luck for me, as I'm well beyond the 30 day period. :(

Guess I'll just have to wait for them to come to their senses. :uhh:
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19539572 Fri, 30 Nov 2007 16:04:50 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19539427 DoRight : Glad to hear that neighbor... :)]]> http://www.dslreports.com/forum/remark,19539427 Fri, 30 Nov 2007 15:43:06 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19539045 Jason1010 :

said by clupea

:

I also have 15/2 business FIOS (since 9/2005). I just called Verizon's business line (877-483-2522) and they have no information about any packages other than 30/5, 5/5 and 15/2 (same as what they've been offering for two years). There was no indication they'll be rolling out 20/5 or 15/15 for business.

Add this to no support for FiOS TV with a business account and it appears FixedIP == chopped liver *sigh*.

I have since canceled my 15/2 business fios (within my 30 day trial) and opted for 15/15 residential for half the price. They said if I ever wanted to come back, I can without a residential termination fee. So if they offer the higher speeds on business at some point I will definitely go back so I can have no restrictions and a static IP. I really don't care If i need 2 ONTs installed to have fios TV in the future. Although they did make it clear when I cancelled that FIOS TV will be available for business customers after the new year but at "Business Prices"]]> http://www.dslreports.com/forum/remark,19539045 Fri, 30 Nov 2007 15:19:17 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19539216 deblin :

said by clupea

Yeah, they are totally screwing over their business customers. I still maintain they want to keep their T3/DS3 business, which costs businesses a HECK of a lot more than a FiOS connection. I don't see them offering these speeds anytime soon, they apparently have no intention of keeping their business customers happy.
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Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19539216 Fri, 30 Nov 2007 15:11:38 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19538989 clupea :

said by Jason1010

I also have 15/2 business FIOS (since 9/2005). I just called Verizon's business line (877-483-2522) and they have no information about any packages other than 30/5, 5/5 and 15/2 (same as what they've been offering for two years). There was no indication they'll be rolling out 20/5 or 15/15 for business.

Add this to no support for FiOS TV with a business account and it appears FixedIP == chopped liver *sigh*.
--
You have to run as fast as you can just to stay where you are.
If you want to get anywhere, you'll have to run much faster.
~Lewis Carroll]]> http://www.dslreports.com/forum/remark,19538989 Fri, 30 Nov 2007 14:36:48 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19538961 Yuuichi : It took me three days of calling Verizon to get my 30/15 upgrade. Apparently the system didn't think that speed tier was available in my area, so I eventually got through to a supervisor in the tech. support area and the problem was solved within about 2 hours of speaking to him.

All together, considering other people's problems, I'm pretty happy that I got my upgrade within a few short days.

Really happy with it too, although I wish it was 50/20 instead of 30/15 ;)]]> http://www.dslreports.com/forum/remark,19538961 Fri, 30 Nov 2007 14:33:34 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19538902 draven : I'm in Warrington, Bucks County, PA. I called yesterday and asked what new speed packages were available. The agent put me on hold for about 7 minutes and came back and told me the 15/15 package was available for $69.99.

I asked to be upgraded. She said she was putting a work order in and to expect the upgrade within 24 hours. I noticed it hit within a couple of hours. Here's my results:

BBR tests are comparable.]]> http://www.dslreports.com/forum/remark,19538902 Fri, 30 Nov 2007 14:26:13 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19533643 jonez :

said by JohnA

:

Your price goes up $15/month. $46/month includes discounts for new subs.

My bad it's actually 45/month...but even with it going up $15/month, that would still only make it 60 and not 65.
--
My diet is highly composed of FIBER!
Massachusetts FIOS Map]]> http://www.dslreports.com/forum/remark,19533643 Thu, 29 Nov 2007 17:33:22 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19532620 DX21881 : 20/20 is internet only price...]]> http://www.dslreports.com/forum/remark,19532620 Thu, 29 Nov 2007 14:53:47 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19530138 JohnA :
Your price goes up $15/month. $46/month includes discounts for new subs. ]]> http://www.dslreports.com/forum/remark,19530138 Thu, 29 Nov 2007 07:32:11 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19527771 jonez : When I checked online (already have FIOS so i checked a neighbor's number) the 20/20 was also available for me for 45.99/month, but when i called up they said it was 64.99. Can anyone confirm that they are actually signed up for one of these packages? That would save me a good 19$/month!
--
My diet is highly composed of FIBER!
Massachusetts FIOS Map]]> http://www.dslreports.com/forum/remark,19527771 Wed, 28 Nov 2007 19:55:35 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19524949 rainydave : Just got off the phone placing my 15/15 upgrade. Can't wait for it to be turned on!]]> http://www.dslreports.com/forum/remark,19524949 Wed, 28 Nov 2007 13:04:46 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19522953 trey_w :

said by RolteC

said by Nutso

:

Did they change prices again in ny?

Verizon price's are really wacky. Why on earh is 10/2 more then 20/5.

Wow $45/month for 20/20, you are VERY LUCKY.

No kidding. I just called today to change from 15/2 (49.95 per month) to 15/15 for 64.99 per month...]]> http://www.dslreports.com/forum/remark,19522953 Wed, 28 Nov 2007 03:13:41 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19522785 dmodert66 :

said by Silver_2000

said by toramo

:

sense,

I'm in NoVA and ordered the upgrade from 15/2 to 15/15 last Wednesday. It's been almost a week. My account management page on verizon.net says that I have 15/15 service but I'm still stuck at 15/2. I've tried rebooting my router.

I suppose the next step is calling FiOS customer support. Ugh.

Again, after running the speed test (at verizon) did you run the Fios Optimizer? That is what got my speed up to where it should be....]]> http://www.dslreports.com/forum/remark,19522785 Wed, 28 Nov 2007 01:46:15 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19522442 RolteC :

said by Nutso

:

Did they change prices again in ny?

Verizon price's are really wacky. Why on earh is 10/2 more then 20/5.

Wow $45/month for 20/20, you are VERY LUCKY.]]> http://www.dslreports.com/forum/remark,19522442 Tue, 27 Nov 2007 23:59:33 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19522239 Silver_2000 :

said by toramo

Well Im in the same boat - called and asked for the 15/15 upgrade - the account page shows its complete. The Support folks say that the account is upgraded. yet I get about 11,000 down and 800-1000 up ... No change

The ONLY speedtest that shows anywhere near the old speed of 15/2 is the verizon.net/speedtest is that one - Every other speedtest that is actually on the internet is in the 10 mb/1mb range - which means that Verizons internet facing routers are not keeping up ...

I called support and they said someone will call tomorrow -Im not going to hold my breath...

I have had FIOS internet and TV for years and as time goes on the support has fallen WAY off. for those reasons I can no longer strongly recommend it to friends and family like i used to ]]> http://www.dslreports.com/forum/remark,19522239 Tue, 27 Nov 2007 23:23:37 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19522171 JackBauer : That's peculiar.

In Schenectady, NY the 20/20 price is $25 more per month. I am not surprised there is variation but that's a heck of a lot of variation.]]> http://www.dslreports.com/forum/remark,19522171 Tue, 27 Nov 2007 23:12:44 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19521922 dmodert66 :

said by toramo

Same happened to me. After 1.5 hours on the phone with Verizon, I gave up. Then I noticed at speedtest.verizon.com after I ran the test at the bottom there was a "Fios Optimizer" link. I installed it, it did it's thing, I rebooted and bam...I'm at 15/15...Wish I wouldn't have sat on the phone with VZ...LOL]]> http://www.dslreports.com/forum/remark,19521922 Tue, 27 Nov 2007 22:36:25 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19521716 toramo : sense,

I'm in NoVA and ordered the upgrade from 15/2 to 15/15 last Wednesday. It's been almost a week. My account management page on verizon.net says that I have 15/15 service but I'm still stuck at 15/2. I've tried rebooting my router.

I suppose the next step is calling FiOS customer support. Ugh.]]> http://www.dslreports.com/forum/remark,19521716 Tue, 27 Nov 2007 22:09:43 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19521549 Nutso : Did they change prices again in ny?

Verizon price's are really wacky. Why on earh is 10/2 more then 20/5.

]]> http://www.dslreports.com/forum/remark,19521549 Tue, 27 Nov 2007 21:47:22 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19518561 trey_w : I just contacted Verizon and upgraded from 15/2 to 15/15. I've been waiting for a speed upgrade in Texas for over a year now. I stopped checking for it months ago but stumbled across this post.

Thanks guys. I also got them to pro-rate the month free and 6 months @ $10 off since I couldnt sign up online and the promo was only intended for new customers

The new upload speed came just in time for my new sling box :)]]> http://www.dslreports.com/forum/remark,19518561 Tue, 27 Nov 2007 13:57:04 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19517355 Quatre : i thought i did but maybe not. finally got through over the phone and 20/5 is not available in PA.

just 15/2 which we have or 15/15 for $15/mo then what we are paying now so not worth it just for faster upload even though I do some uploading and its painfully slow, its uploading by choice not a neccesity so i prob just wont do it. rather have 20/5.

i'd take the 15/15 for faster up if it was same price or slightly more but not for $15/mo. asked for a deal or discount being that 20 down is not available yet in our area and rep said were already getting double discounts or someting and she woudln't be able to do anything. I wouldn't want to mess up whatever deal we currently are locked in with just to get faster up.

next choice is 30 down and i guess 5 up for an exhorbitant cost. its double the down speed but more then double the price. Its more for businesses.

oh well. she said 20 down should be coming eventually to PA. i guess thats the whole state gets at same time? wouldn't the Philadelphia areas be a priority on their list for PA and nationwide being the 5th largest city?

she acts like its by the state but it seems to be by the neighborhood as i know developments down the street that dont have fios at all. guess were lucky to have fios at all even if the only thing worthwhile is the internet service as their tv service sucks.]]> http://www.dslreports.com/forum/remark,19517355 Tue, 27 Nov 2007 10:33:17 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19517326 guppy_fish : Did you ever setup our account for online access? , I have no issues accessing my VZ account online]]> http://www.dslreports.com/forum/remark,19517326 Tue, 27 Nov 2007 10:25:56 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19517253 Quatre : yeah well i'm on hold for 15 minutes so far so not much easier, but the website doesn't work, everytime i try to sign in with my email name and pass or our phone # and 3 digit customer code it doesn't work. so basically either way you try is like pulling teeth.

not to mention the high probabability of your service going down for as long as 48hrs when you try to upgrade which sounds like a nightmare.

tried online live customer help to no avail also. Comcast has 24hr support and you get right through. verizon isn't open most of the time and when they are your on hold for hours just for them to probably screw up anyway.]]> http://www.dslreports.com/forum/remark,19517253 Tue, 27 Nov 2007 10:10:34 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19517218 JeepMatt : Much easier to call. Takes 2 minutes.

If not, you need to log into your account on VZ.com

Then, go to your Internet package, and there will be a link to "Upgrade Plan".

Then, choose the upgrade package you want - go through all the screens - get an order ticket number, etc.]]> http://www.dslreports.com/forum/remark,19517218 Tue, 27 Nov 2007 10:03:19 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19517148 Quatre : where on verizons site can you upgrade your data plan/speed.

currently 15/2 in the Phila. PA area which has higher speeds now avail for a couple weeks but can't find where to upgrade.

I need faster upload then 2 and wouldn't mind faster down then 15 but i think its going to be choice between 20/5 or 15/15 if i can ever find where to do it on the site.

beats calling them up though if i can do it on the site.]]> http://www.dslreports.com/forum/remark,19517148 Tue, 27 Nov 2007 09:49:13 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19516783 danclan : OK the more i see the pricing the angrier I am getting. Its now showing 30/15 for 140$. Thats nearly 3x what i am paying now for 30/5 (55$).

The online option to upgrade at 89$ a month is already gone. hell that wasnt even a week. That also only applies apparently to new customers only. My options are severely limited as an existing customer.

I had better be grandfathered in when my contract expires in May of next year or I will be very very unhappy.]]> http://www.dslreports.com/forum/remark,19516783 Tue, 27 Nov 2007 08:06:04 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19496862 BLUNTED 1 : Since they keep pumping out the packages I wonder how far off the 50/50 is and what the price will be. ]]> http://www.dslreports.com/forum/remark,19496862 Fri, 23 Nov 2007 17:36:45 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19496764 DoRight : My locations have not been given bundling prices yet and we would have by now.. Let me know what you find out.. Thanks]]> http://www.dslreports.com/forum/remark,19496764 Fri, 23 Nov 2007 17:14:56 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19495519 SkipMDMan : Are you sure about the nonbundling? When I talked to the person on the billing end I was told it would be $15 a month more than my current cost. I have the 15/2 for $49.99 currently but I have the bundle that gives me a discount for each product.

Since she said $15 more and not like $20 more, I am assuming I'm still getting the bundle discount?

That is of course assuming they ever figure out on their end how to make changes in my service. I was told they had to create a "trouble" ticket just to get all my services on the same bill although when the lady checked it showed that I had all 3 services with the monthly discounts. I was told once they managed this, I would receive a callback to upgrade me to the 15/15 service.

Sounded very odd to me, my account shows all 3 but she can't find the individual internet part of it.

If I don't hear back today I'll be calling again, maybe a different person will have a different result.]]> http://www.dslreports.com/forum/remark,19495519 Fri, 23 Nov 2007 12:23:28 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19493032 RolteC : Well, the website finally says I can order 50/20 service! For only $95/month.

Now that is currently $35/month more then what Im paying for 20/20.... and honestly, there is NO need for 50MBits down.

There aren't too many places that will send to you at anywhere near that download speed. If they would have made it 50/30 or 50/40 I would have jumped on it. But I will stay very happy with my 20/20.]]> http://www.dslreports.com/forum/remark,19493032 Thu, 22 Nov 2007 20:42:00 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19492937 DoRight : 15/15 can not be bundle but 15/2 can..]]> http://www.dslreports.com/forum/remark,19492937 Thu, 22 Nov 2007 20:15:55 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19491629 ARKx : Sorry to interrupt but,
fiosguy1, or anyone else working for Verizon or VZ PA fBA, do you know if the symmetric FiOS at 15Mbps is covered with the FiOS Double Freedom, and if so 2 things:
1) What exactly is the discount?
2) How is it applied when ordering online through the back-door qualification method, NOT through the »www.verizon.net/fios qualification tool.
3) When ordering should we select one of the contracts, or a month to month plan, when already on a Double Freedom bundle?

Thanks in advance, because it's a little annoying trying to find out since we currently don't have FiOS Internet, and when I check the National Freedom Bundles site it only spits back DSLow at 3Mbps, which we already have. Also, that Double Freedom bundle went through perfectly, we just downloaded our November Bill. So I assume we can simply add the FiOS speed tier we want ang go from there.

Alan.]]> http://www.dslreports.com/forum/remark,19491629 Thu, 22 Nov 2007 13:19:58 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19490519 anon : update on me...

verizon called me last night. I was not home. They said on there end its fine.

On mine... i am still getting 20/5...not 20/20.

unsure why. I have changed routers...changed pc's all mtu settings are right...just so on my end i cover everything...changed ethernet cables...restarted router..releases reneewed ip address...

looks like i am calling verizon again tomorrow.]]> http://www.dslreports.com/forum/remark,19490519 Thu, 22 Nov 2007 09:28:14 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19484432 sense :

said by myfiosisdown :

here is an update on my situation,

i called tech support again. As i said in previous posts..upgraded on online. Never got faster speeds. Called..they said its all set. Next day...phone and internet are dead. No IP ...no dial tone... called in...they said it was not becuase of the upgrade it was an outage... i tried to argue the point but the tech support rep "nathan" said it was an outage and he would have a network tech look at it but it would be up in 4 hours...6 hours go by...zip...I call again..Rep tells me yes it is becuase of the upgrade... was able to restore dial tone but could not get faster speed... as of now i still don't have it 48 hours later...

You wouldn't happen to be in VA would you? I ordered my upgrade on the phone and it has also been 48 hours now, still not upgraded.

Update: I now have to re-place my order for some unknown reason (probably some tech marked the ticket complete when he absolutely did nothing). Trying to re-place my order the rep is saying their order system is down and that it has been referred to engineering. She said it would take a few days and because of the holiday I would have to wait until Tuesday to hear from them. WTF? 1+ week for a speed upgrade? ]]> http://www.dslreports.com/forum/remark,19484432 Wed, 21 Nov 2007 09:37:57 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19483963 anon : here is an update on my situation,

i called tech support again. As i said in previous posts..upgraded on online. Never got faster speeds. Called..they said its all set. Next day...phone and internet are dead. No IP ...no dial tone... called in...they said it was not becuase of the upgrade it was an outage... i tried to argue the point but the tech support rep "nathan" said it was an outage and he would have a network tech look at it but it would be up in 4 hours...6 hours go by...zip...I call again..Rep tells me yes it is becuase of the upgrade... was able to restore dial tone but could not get faster speed... as of now i still don't have it 48 hours later...]]> http://www.dslreports.com/forum/remark,19483963 Wed, 21 Nov 2007 07:22:19 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19483431 NOCMan : Guy ended up opening a case to the special projects dept.

Got my ticket number and hung up.

Then of course when I'm in the middle of a 80 man pvp fight in Alterac Valley VZ decides to fix the connection.

At least it came right back..

Now I'm 15/13ish.. gotta play with settings.
--
Mac Chatter
»www.macchatter.net]]> http://www.dslreports.com/forum/remark,19483431 Wed, 21 Nov 2007 01:27:47 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19483303 BLUNTED 1 : When they changed me over it took about an hour from when I noticed it and I didn't have to reset anything.]]> http://www.dslreports.com/forum/remark,19483303 Wed, 21 Nov 2007 00:46:28 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19483258 NoOneButMe : i had to call 4 times try to reboot your modem leave it unplugged for 1 min thats what i had to do there system showed i had 15mb by 15mb but i didnt im not far from you ]]> http://www.dslreports.com/forum/remark,19483258 Wed, 21 Nov 2007 00:37:07 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19483124 sense :

said by DoRight

:

Call FIOS support and find out why..

I have a ticket open but there have been no updates all day. Shouldn't it take 5min tops to make a config change?]]> http://www.dslreports.com/forum/remark,19483124 Wed, 21 Nov 2007 00:04:50 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19483082 BLUNTED 1 : Tell them to ask a supervisor or ask to speak with one.]]> http://www.dslreports.com/forum/remark,19483082 Tue, 20 Nov 2007 23:58:22 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19482839 NOCMan : How is my email and tv service?

Fine... .just fine..

Yay he's saying I'm being referred to a special projects unit.

Probably the goons who break your connection intead of fixing it. *sigh* going to be talking to vzgustavo again I suppose.
--
Mac Chatter
»www.macchatter.net]]> http://www.dslreports.com/forum/remark,19482839 Tue, 20 Nov 2007 23:17:26 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19482807 NOCMan : Drone "What are your speakeasy test numbers" (WTF they dont want speedtest.verizon.net?!?) Tell him 15244 and 1787 and he's saying I'm getting what I should.

Repeat to him that I'm using the 15/15 plan and it's back to his resources.

Holding again.
--
Mac Chatter
»www.macchatter.net]]> http://www.dslreports.com/forum/remark,19482807 Tue, 20 Nov 2007 23:13:09 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19482796 NOCMan : Still no 15 up despite the order being complteded at 11am according to the ticketing system.

Online with tech support and the guy is giving me this line about some sort of "Grace Period".

Hold for 2 minutes.

Are you on a wireless connection? no.

yawn back oh hold again while he consults "Resources"

(Suspect resources is code for I need to research my next excuse in the system).

Can not wait to hear the next excuse..

Holding!
--
Mac Chatter
»www.macchatter.net]]> http://www.dslreports.com/forum/remark,19482796 Tue, 20 Nov 2007 23:09:58 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19482598 DoRight : Call FIOS support and find out why..]]> http://www.dslreports.com/forum/remark,19482598 Tue, 20 Nov 2007 22:39:10 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19482555 NoOneButMe : i had to call them 4 times to get the upgrade thay had me reboot the router unplug it for 1 min then plug it back in and i had the 15mb by 15mb speeds im loving it ]]> http://www.dslreports.com/forum/remark,19482555 Tue, 20 Nov 2007 22:33:03 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19482423 sense : I upgraded to 30/15 early Monday morning and I still don't have my upgrade. It been almost 2 days now. :( Anyone else not get theirs yet? *sigh*]]> http://www.dslreports.com/forum/remark,19482423 Tue, 20 Nov 2007 22:14:39 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19481664 BLUNTED 1 : I am gonna order it tomorrow because I couldn't do it today ;)

I did get 36.5 mb to that site when I had the 35/10 package so I know it can go atleast 37 mb]]> http://www.dslreports.com/forum/remark,19481664 Tue, 20 Nov 2007 20:09:42 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19481419 RolteC :

said by BLUNTED 1

:

I cant get over 15 to 17 mb upload on most tests because they are too small of a file size but these do the trick and aways get advertised speeds for me.

Good that it works for you :)

I forgot but do you have 50/20? Can you do that speed test from the wave2wave test site please?]]> http://www.dslreports.com/forum/remark,19481419 Tue, 20 Nov 2007 19:29:07 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19481116 BLUNTED 1 : I cant get over 15 to 17 mb upload on most tests because they are too small of a file size but these do the trick and aways get advertised speeds for me.

Good that it works for you :)]]> http://www.dslreports.com/forum/remark,19481116 Tue, 20 Nov 2007 18:39:52 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19481107 JeepMatt : Blunted -
Great speed test examples...

Download speed 15435 Kbps (socket test)
Upload speed 15246 Kbps (socket test)
Quality of service 99 %
Maximum pause 3 ms
Round trip time 17 ms
--
"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,19481107 Tue, 20 Nov 2007 18:37:55 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19481002 danclan :

said by NOCMan

said by danclan

:

I dont think internet traffic is tariffed. Phone yes, FCC regulates TV as well but they can offer you any internet bundle they want. I don't believe they file tariffs regarding internet access for consumers or even businesses other than those currently regulated ala T1 and other circuit based traffic connections Etc....and even those have been less and less subject to tariff filings if im not mistaken.

but i could be talking out my butt.....

I've seen FCC filings of DSL prices. That's why I'm thinking it applies to FIOS as well.

i believe dsl is considered a circuit and thus tariffed in many states. It also rides over the regulated copper. Verions fiber currently doesnt have that regulated...yet....per agreement.]]> http://www.dslreports.com/forum/remark,19481002 Tue, 20 Nov 2007 18:20:40 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19480849 JohnA :
PUCs regulate and approve phone pricing packages, so they probably have some say on everything delivered over the line.]]> http://www.dslreports.com/forum/remark,19480849 Tue, 20 Nov 2007 17:53:22 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19480357 BLUNTED 1 : Try these 2 sites and tell me what you get ;) I have the 20/20 and always get full speeds to these.

»speed.nyc.wave2wave.com/ Pick the 14 mb test or bigger

»myspeed.visualware.com/]]> http://www.dslreports.com/forum/remark,19480357 Tue, 20 Nov 2007 16:44:49 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19480251 anon : Here is my 15/15 why isnt the upload getting any where on any sites? tried them all and opt the computers 15/15

]]> http://www.dslreports.com/forum/remark,19480251 Tue, 20 Nov 2007 16:28:59 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19480242 anon : just upgraded to 15/15.bundled tv,internet and home phone for $9 more a month.

Thats with free long distance and caller ID.]]> http://www.dslreports.com/forum/remark,19480242 Tue, 20 Nov 2007 16:27:47 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19480184 anon : Unreal..........I ordered less than 10 mins ago and the new speeds are already in effect........chalk one up for Verizon ;)]]> http://www.dslreports.com/forum/remark,19480184 Tue, 20 Nov 2007 16:19:12 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19480084 anon : Thanks.................I have just ordered 15/15..........I am in Prince Georges county MD]]> http://www.dslreports.com/forum/remark,19480084 Tue, 20 Nov 2007 16:06:00 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19480031 anon : just upgraded to 15/15.bundled tv,internet and home phone for $9 more a month.]]> http://www.dslreports.com/forum/remark,19480031 Tue, 20 Nov 2007 16:01:17 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479949 JTRockville :

said by DoRight

:

...if you are a customer then go to Verizon Central and log-in to your account and you can upgrade speeds in your profile..

Do you have any advice for someone who doesn't have FiOS internet in their profile, but who has FiOS internet? Frankly, I'm scared to touch anything for fear of losing what I have.]]> http://www.dslreports.com/forum/remark,19479949 Tue, 20 Nov 2007 15:48:44 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479893 SGR : Just a word of advice to anyone upgrading your speed in your profile. Pay attention to every charge! While upgrading online and selecting the 15/15 package it originally told me it would cost $64.99. When I got to the final page where all you have to do is submit it to take affect, I noticed it was $79.99! I quickly canceled out of it and called to order and got it for it for $64.99 without any hassle from the rep.]]> http://www.dslreports.com/forum/remark,19479893 Tue, 20 Nov 2007 15:41:45 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479767 DoRight : Do you have FIOS now? You can call FIOS support also at 888-553-1555 to upgrade or if you are a customer then go to Verizon Central and log-in to your account and you can upgrade speeds in your profile..]]> http://www.dslreports.com/forum/remark,19479767 Tue, 20 Nov 2007 15:23:23 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479707 anon : explain?]]> http://www.dslreports.com/forum/remark,19479707 Tue, 20 Nov 2007 15:14:00 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479683 Vamp :

said by PAA :

will I notice a significant difference from 15/2 to 20/20 and in what areas?

I don't think you fully understand the concept of bandwidth... Obviously you wont see a difference unless you are already doing something that is maxing your current connection.

--
!= null]]> http://www.dslreports.com/forum/remark,19479683 Tue, 20 Nov 2007 15:10:26 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479658 anon : How do you order fios 15/15 online..............I can not find a web site to place an order]]> http://www.dslreports.com/forum/remark,19479658 Tue, 20 Nov 2007 15:06:33 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479645 anon : will I notice a significant difference from 15/2 to 20/20 and in what areas?]]> http://www.dslreports.com/forum/remark,19479645 Tue, 20 Nov 2007 15:05:16 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479533 DoRight : Wow.. Keep that to yourself.. Grrrrrrrrrrrrrrrrr!! It doesn't affect consumers..]]> http://www.dslreports.com/forum/remark,19479533 Tue, 20 Nov 2007 14:46:41 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479525 DoRight : My list shows 20/20 for FL for $64.95.. Not actually an upgrade..]]> http://www.dslreports.com/forum/remark,19479525 Tue, 20 Nov 2007 14:45:45 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479504 FiOStech : I STILL CANNOT ORDER THIS, IF YOU ARE A VZ EMPLOYEE AND CURRENTLY HAVE 15/2, YOU CANNOT ORDER THIS BECAUSE THE ORDERING SYSTEM IS GARBAGE....]]> http://www.dslreports.com/forum/remark,19479504 Tue, 20 Nov 2007 14:42:04 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479446 DoRight : Me no tease... Me take care of the people... :D]]> http://www.dslreports.com/forum/remark,19479446 Tue, 20 Nov 2007 14:33:51 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479286 anon : Not at all, but I find the replies to the teaser from fiosguy1 and several others to be WAY more enjoyable now. Makes me wonder... who was the real "person" after all? :D]]> http://www.dslreports.com/forum/remark,19479286 Tue, 20 Nov 2007 14:10:39 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19479054 aaronwt : I wish they had a 40/10 or 50/10 package.]]> http://www.dslreports.com/forum/remark,19479054 Tue, 20 Nov 2007 13:34:36 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19478919 Vamp : They should have just made it 20/20 everywhere.. I mean 15/15, 20/20, what's the difference (don't say 5 :p)..

The reason is the average no-nothing person might see Comcast's offering of 16Mbps and think they are getting more. From a pure marketing standpoint 20Mbps would stand much better against Comcast.

--
!= null]]> http://www.dslreports.com/forum/remark,19478919 Tue, 20 Nov 2007 13:18:08 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19478877 NoOneButMe : you get the update yet NocMan ? i called and thay sead today but i have nothing but the same old same old :(]]> http://www.dslreports.com/forum/remark,19478877 Tue, 20 Nov 2007 13:10:49 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19478768 NOCMan :

said by danclan

I've seen FCC filings of DSL prices. That's why I'm thinking it applies to FIOS as well.]]> http://www.dslreports.com/forum/remark,19478768 Tue, 20 Nov 2007 12:53:10 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19478722 danclan : I dont think internet traffic is tariffed. Phone yes, FCC regulates TV as well but they can offer you any internet bundle they want. I don't believe they file tariffs regarding internet access for consumers or even businesses other than those currently regulated ala T1 and other circuit based traffic connections Etc....and even those have been less and less subject to tariff filings if im not mistaken.

but i could be talking out my butt.....]]> http://www.dslreports.com/forum/remark,19478722 Tue, 20 Nov 2007 12:45:54 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19478638 Angerphile : Hmm. I'm a bit annoyed with my upgrade. My speed is sorta... sad.

That was without ANY traffic beside the speedtest going.

Now, I -DO- get the speeds up to around 1.5MB/s that I've clocked myself. (Actually, I've gotten to the 15mbit level using iperf) However, I'm having to use multiple threads. As I'm getting around 100-200KB/s upload on average per thread. No more than that. Even to other FIOS customers.]]> http://www.dslreports.com/forum/remark,19478638 Tue, 20 Nov 2007 12:31:45 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19478494 NOCMan :

said by Jason1010

:

I was lucky enough to get a direct local number to my "local business office" You should ask for your local office number It's great. I call, and don't even get an automated system, just a direct line to a business CS rep.

I called asking for a speed bump this morning to compensate for the residential speed/prices changes. I asked for 30/5 for the 15/2 price (greety? maybe :uhh: ) since the residential 30/15 is cheaper than the business 15/2 and this is what I was told.. (and was told in a nice way surprisingly)

"Unfortunately, Our service is regulated like a utility company, and it would be illegal for us to alter the prices of our plans. All of our plan prices are fixed and set in stone, and we can not alter them."

Yeah you can blame the FCC for that.. or the SEC. I'm unsure, but telephone companies have to file any price changes with them first. Even if they're lowering them.]]> http://www.dslreports.com/forum/remark,19478494 Tue, 20 Nov 2007 12:06:53 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19477885 rfalls : Just called to upgrade my 15/2 to 15/15 for another $10 a month as part of my ultimate bundle package (TV, Internet, Wireless, Wireline). The upgrade is supposed to take effect by noon today.]]> http://www.dslreports.com/forum/remark,19477885 Tue, 20 Nov 2007 10:25:58 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19477818 Jason1010 : I actually found that press release AFTER i spoke with them. It wouldn't hurt to call and inquire if that speed bump is going to hit other markets.]]> http://www.dslreports.com/forum/remark,19477818 Tue, 20 Nov 2007 10:13:15 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19477808 deblin :

said by Jason1010

:

"Unfortunately, Our service is regulated like a utility company, and it would be illegal for us to alter the prices of our plans. All of our plan prices are fixed and set in stone, and we can not alter them."

Bummer...and they had no idea about the 15/15 plan or a bump to 20/5?
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19477808 Tue, 20 Nov 2007 10:10:36 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19477786 Jason1010 : I was lucky enough to get a direct local number to my "local business office" You should ask for your local office number It's great. I call, and don't even get an automated system, just a direct line to a business CS rep.

I called asking for a speed bump this morning to compensate for the residential speed/prices changes. I asked for 30/5 for the 15/2 price (greety? maybe :uhh: ) since the residential 30/15 is cheaper than the business 15/2 and this is what I was told.. (and was told in a nice way surprisingly)

"Unfortunately, Our service is regulated like a utility company, and it would be illegal for us to alter the prices of our plans. All of our plan prices are fixed and set in stone, and we can not alter them."]]> http://www.dslreports.com/forum/remark,19477786 Tue, 20 Nov 2007 10:05:56 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19477734 deblin : I'd definitely be happy with a bump from 15/2 to 20/5. I am more interested in the upstream, as I often send large files to work when VPN'd.

I'm going to try calling sales to see if they have any info on either a symmetrical plan or a speed bump. I called the number on my bill yesterday, but they transferred me around/etc and I think I got a tech support person, not someone from sales. :huh:
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19477734 Tue, 20 Nov 2007 09:59:29 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19477712 Jason1010 :

said by deblin

:

Grr. Figures. Guess I'm stuck with 15/2 until they decide to show some love to the business customers (yeah, that'll happen soon :uhh:).

No kidding. I did a little googling, and found this press release from Verizon (a little dated --May 2006) that shows Verizon upgraded existing business customers in NY, NJ and CT..

20 Mbps downstream and 5 Mbps upstream (increased from 15/2), for the former 15 Mbps prices of $59.95 a month with a dynamic IP address and $99.95 a month with static IP address.

So maybe there is SOME hope for business customers after seeing this residential upgrade. Maybe Reps just don't want to release the info

Heres the source:
»newscenter.verizon.com/press-rel···29670944]]> http://www.dslreports.com/forum/remark,19477712 Tue, 20 Nov 2007 09:55:42 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19477686 deblin :

said by Jason1010

:

Just so those who have business service know that there IS in fact a Termination fee if you go from the Business side to the residential side. I had this confirmed with a supervisor on the business side and this is because the residential and business side are separate entities, and therefore charge a cancellation fee. Bummer :(

Grr. Figures. Guess I'm stuck with 15/2 until they decide to show some love to the business customers (yeah, that'll happen soon :uhh:).
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19477686 Tue, 20 Nov 2007 09:50:44 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19477642 Jason1010 : Just so those who have business service know that there IS in fact a Termination fee if you go from the Business side to the residential side. I had this confirmed with a supervisor on the business side and this is because the residential and business side are separate entities, and therefore charge a cancellation fee. Bummer :(]]> http://www.dslreports.com/forum/remark,19477642 Tue, 20 Nov 2007 09:42:44 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19477580 anon : well well well,

my order for 20/20 never went through. They tech support guy...nathan he went buy...says that the upgrade is pending for today...he says it did not affect my service going down...yeah ok right... they said i was in an outage... ok yeah they said this before... i had to call 6 times last time and they had to come out and it took 2 days... so i have no phone...no internet... and all i wanted was 20/20...the tech guy had no interest in helping he just repeated his script 6 times... "I am forwarding to a network engineer"....yeah ok..]]> http://www.dslreports.com/forum/remark,19477580 Tue, 20 Nov 2007 09:30:35 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19477501 BryanOnFiber : Checked into upgrade from 20/5 to the 20/20, well turns out there is no 20/20 here yet, only 15/15, which would be a decrease in my dl, so I am just going to wait.

--
The Maxx
max dn 22mbps / max up 4.7mbps]]> http://www.dslreports.com/forum/remark,19477501 Tue, 20 Nov 2007 09:14:32 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19477323 anon : now on hold for tech support over 30 minutes......]]> http://www.dslreports.com/forum/remark,19477323 Tue, 20 Nov 2007 08:33:55 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19477189 anon : yeah well i just did the upgrade and now my phone and internet are down. I did it online and i did not think it went through becuase it said call customer service. So i called and they said yep you are all set. The speed never kicked in. So it was late so i went to bed. This morning...no dial tone... no nothing...cable might be slower but at least it works. never had these issues with cable. This is now the 4th time i am down in 5 months..]]> http://www.dslreports.com/forum/remark,19477189 Tue, 20 Nov 2007 07:57:58 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19475911 anon : it is a 2yr contract for $64.99 in va and md; can't speak for the rest of the states.]]> http://www.dslreports.com/forum/remark,19475911 Mon, 19 Nov 2007 22:46:18 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19475893 NOCMan :

said by NoOneButMe

:

this s%^% i called today and thay havent even upgraded my connection yet :( i called 1st thang today allso

I did too but they said tomorrow it would be done.]]> http://www.dslreports.com/forum/remark,19475893 Mon, 19 Nov 2007 22:42:58 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19475225 noping : And for no reason at all, the speed just kicked in. I didn't tweak anything else.

nac.net java test randomly stalls (but other tests are fine, now planning to seed a few torrents):

]]> http://www.dslreports.com/forum/remark,19475225 Mon, 19 Nov 2007 20:35:33 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19475144 JTBurn :

said by deblin

said by flashcore

:

What a crock, yet again those of us not in the privileged areas get 20/20 while the rest of us get shafted with 15/15 for the same dam price. They better lower that at least $10 or they can forget about me upgrading until they level the field and bring 20/5 and 20/20 to Maryland.

Come on, are you guys for real? $65/mo for 15/15 is an amazing deal. This is like a spoiled kid complaining that he's getting a BMW 325i instead of a 328i. :uhh:

I think you mean a getting a 328i instead of a 335i, but what the hell... ]]> http://www.dslreports.com/forum/remark,19475144 Mon, 19 Nov 2007 20:18:21 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19475038 NoOneButMe : this s%^% i called today and thay havent even upgraded my connection yet :( i called 1st thang today allso]]> http://www.dslreports.com/forum/remark,19475038 Mon, 19 Nov 2007 20:00:19 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474619 SGR :

said by noping

:

Tweaked the settings using Verizon's optimizer (20/20 settings selected) on a Windows machine, still can't get above 12 upload at Speakeasy (NYC), speedtest.net or Verizon's own test site. Very unstable, upload results range from 6 to 12 up, never any higher.

Took the laptop outside and hooked it directly to the ONT, fired up rp-pppoe - still can't push over 12 but at least that's consistent.

What gives?

I had good luck with this speed test: »speed.nyc.wave2wave.com/

I selected 50Mb and got 15.22 down, 15.18 up.]]> http://www.dslreports.com/forum/remark,19474619 Mon, 19 Nov 2007 18:54:25 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474578 noping : Tweaked the settings using Verizon's optimizer (20/20 settings selected) on a Windows machine, still can't get above 12 upload at Speakeasy (NYC), speedtest.net or Verizon's own test site. Very unstable, upload results range from 6 to 12 up, never any higher.

Took the laptop outside and hooked it directly to the ONT, fired up rp-pppoe - still can't push over 12 but at least that's consistent.

What gives?
--
"Way I remember it, albatross was a ship's good luck, 'til some idiot killed it."]]> http://www.dslreports.com/forum/remark,19474578 Mon, 19 Nov 2007 18:47:42 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474537 SGR : One thing I've noticed is some programs just can't handle the uploads. A lot of speedtest sites test upload so fast its hard for them to get an accurate reading. I tried sending a file over aim v5.5 and it would max out at 150KB/s. I switched over to Trillian and suddenly maxed out my friends connection at 1000KB/s. I've noticed the same with a few FTP clients too. FlashFXP worked the best. I averaged 1900KB/s! Pretty cool though. I'm a musician and upload videos and Mp3's of mine from time to time to friends. No more long waits while doing so! ;)]]> http://www.dslreports.com/forum/remark,19474537 Mon, 19 Nov 2007 18:41:00 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474488 deblin : I'm not positive how you can set that on every boot on a Mac. You might want to ask over in the Mac forum how to have sysctl values persist (or get set on each boot). :)
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19474488 Mon, 19 Nov 2007 18:31:52 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474479 deblin : Cool :)]]> http://www.dslreports.com/forum/remark,19474479 Mon, 19 Nov 2007 18:30:56 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474461 JeepMatt : Commands worked. Thanks!

This via the iMac.]]> http://www.dslreports.com/forum/remark,19474461 Mon, 19 Nov 2007 18:26:34 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474393 deblin :

said by JeepMatt

:

Deblin-
I'm trying your command - but getting an error back "Class not implemented"

You may need to be root, try:

sudo sysctl -w net.inet.tcp.sendspace=262144
sudo sysctl -w net.inet.tcp.recvspace=262144

See if that does the trick...
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19474393 Mon, 19 Nov 2007 18:15:09 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474383 JeepMatt : Deblin-
I'm trying your command - but getting an error back "Class not implemented"
--
"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,19474383 Mon, 19 Nov 2007 18:13:37 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474370 KenAF :

said by JeepMatt

:

Deblin-
You rock - i just did that and this came back:

net.inet.tcp.sendspace: 32768
net.inet.tcp.recvspace: 32768

Any thoughts from the peeps here for 15/15?

You might try double that to start.]]> http://www.dslreports.com/forum/remark,19474370 Mon, 19 Nov 2007 18:11:50 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474367 deblin :

said by JeepMatt

:

Deblin-
You rock - i just did that and this came back:

net.inet.tcp.sendspace: 32768
net.inet.tcp.recvspace: 32768

Any thoughts from the peeps here for 15/15?

I'd set them to at least 128k (131072), and double that if you have at least 512MB of RAM to 262144. :)
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19474367 Mon, 19 Nov 2007 18:11:24 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474347 JeepMatt : Deblin-
You rock - i just did that and this came back:

net.inet.tcp.sendspace: 32768
net.inet.tcp.recvspace: 32768

Any thoughts from the peeps here for 15/15?
--
"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,19474347 Mon, 19 Nov 2007 18:08:24 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474337 deblin : You can tweak the iMac, unless it's OS 9 or something...

What do you get when you run:

sysctl net.inet.tcp | grep -iE '(sendspace|recvspace)'

If it's OS X, that should return the current send and receive buffer sizes respectively. You can then use:

sysctl -w net.inet.tcp.sendpsace=...

and

sysctl -w net.inet.tcp.recvspace=...

To set new values.
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19474337 Mon, 19 Nov 2007 18:06:12 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474315 JeepMatt : SWEET!

Just pulled from Speakeasy on Windows PC after optimizing for 20/20 tier...

Download Speed: 15462 kbps (1932.8 KB/sec transfer rate)
Upload Speed: 14112 kbps (1464.5 KB/sec transfer rate)

Still only have seen 15400 / 12200 on my iMac - which you can't optimize (unless someone knows some tricks).
--
"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,19474315 Mon, 19 Nov 2007 18:02:17 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474240 UofMiamiGrad :

said by RolteC

said by BLUNTED 1

:

In 1 month I went from 20/5 to 35/10 to 20/20 and now that I saw the 50/20 I might switch again. I only switched so much because I got Fios about 1 1/2 months ago and they keep getting higher packages that I want.

Ok so how much is it for 50/20? I live in fresh meadows, not too far from you, and they actually removed the 50/5 speed and the most I can get now which I already have is the 20/20.

On the site, it was $94.95/month for 1 year for 50/20!]]> http://www.dslreports.com/forum/remark,19474240 Mon, 19 Nov 2007 17:45:11 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474081 RolteC :

said by BLUNTED 1

Ok so how much is it for 50/20? I live in fresh meadows, not too far from you, and they actually removed the 50/5 speed and the most I can get now which I already have is the 20/20.]]> http://www.dslreports.com/forum/remark,19474081 Mon, 19 Nov 2007 17:16:43 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19474080 JeepMatt : First test from Speakeasy...

Download Speed: 15462 kbps (1932.8 KB/sec transfer rate)
Upload Speed: 11812 kbps (1476.5 KB/sec transfer rate)

Looks like my upload needs some work.]]> http://www.dslreports.com/forum/remark,19474080 Mon, 19 Nov 2007 17:16:38 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473922 Yeabuddy : well just talked to them and they said i will haev 15/15 in 3 hours or by 7pm YES lol]]> http://www.dslreports.com/forum/remark,19473922 Mon, 19 Nov 2007 16:45:05 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473829 houkouonchi :

said by noping

said by JeepMatt

:

30/15 was an option for $139.99 (Umm, no).

There's a 30/15 package? I wasn't notified of this at all when I called in. (And yes, I would jump on that in a heartbeat.)

I had to click the show all options on the website to see the 30/15m otherwise it was 15/15 as the max. This was using my mothers phone number, Here is the page:

»box.houkouonchi.net/fios.png
--
Chugging along on 3x 6016/768k DSL Extreme DSL lines for a combined total of just under 16 meg download and 1900 up. yay!]]> http://www.dslreports.com/forum/remark,19473829 Mon, 19 Nov 2007 16:29:56 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473792 NOCMan : Man they really screw up customer service at every turn.

They're actually discouraging me from upgrading telling me that I'll be on hold for 15 min and I should call another day.

This really burns me as a stockholder. Wish I had enough stocks to actually make a stink about it.
--
Mac Chatter
»www.macchatter.net]]> http://www.dslreports.com/forum/remark,19473792 Mon, 19 Nov 2007 16:25:01 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473775 noping :

said by KenAF

:

What does one say to bypass the computerized system again?

"Agent" or push 0. Repeatedly.

said by JeepMatt

:

30/15 was an option for $139.99 (Umm, no).

There's a 30/15 package? I wasn't notified of this at all when I called in. (And yes, I would jump on that in a heartbeat.)

said by KA3SGM

:

In all the feeding frenzy, did anybody ask if the long promised automatic 20/5 upgrade is still on the table for this year??

"We don't know." --billing representative

I'm still bitter about a lack of 20/5 or 20/20. There, I said it. Moving on...

Placed my order an hour ago. I had to call twice - the first time I called and input my phone number, I got an automated message: "Thanks for calling Verizon. Goodbye."

Initial speed tests show 15/6. I'd rather hold out for a possible 20/5 upgrade but I'm a sucker for little increases like this.

--
"Way I remember it, albatross was a ship's good luck, 'til some idiot killed it."]]> http://www.dslreports.com/forum/remark,19473775 Mon, 19 Nov 2007 16:21:54 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473723 destroyah : Here's a current screen showing available speeds in Norwalk, California, at least what's available for me to upgrade to. It seems they bumped up the 30/5 Tier a tick, and lowered prices to boot. :D

]]> http://www.dslreports.com/forum/remark,19473723 Mon, 19 Nov 2007 16:14:19 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473516 NoOneButMe : man i been waiting for a hour are so no emails saying i been upgraded ... i think there systems are slow down here are mabe its because im a new acount]]> http://www.dslreports.com/forum/remark,19473516 Mon, 19 Nov 2007 15:40:12 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473494 SGR : Wow, I called and got the 15/15 package and she said it would be three hours until I see it. Five minutes later I had it. :)]]> http://www.dslreports.com/forum/remark,19473494 Mon, 19 Nov 2007 15:37:41 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473493 UofMiamiGrad : Blunted,

I wish in the NY metro area the 20/20 was moved up to 30/20, to match OOL Boost DL, but blast CV on the upload side. Would probably see many more people switch from OOL Boost to FIOS IMO. Gotta love competition though :)

edit: corrected NY, DOH!]]> http://www.dslreports.com/forum/remark,19473493 Mon, 19 Nov 2007 15:37:39 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473483 Chris123NT :

said by BLUNTED 1

Hey don't feel bad, I went from 50/5 to 20/20 and now I went to 50/20 :P.]]> http://www.dslreports.com/forum/remark,19473483 Mon, 19 Nov 2007 15:35:57 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473472 BLUNTED 1 : In 1 month I went from 20/5 to 35/10 to 20/20 and now that I saw the 50/20 I might switch again. I only switched so much because I got Fios about 1 1/2 months ago and they keep getting higher packages that I want.]]> http://www.dslreports.com/forum/remark,19473472 Mon, 19 Nov 2007 15:34:32 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473450 deblin : Excellent. If they want to lose $35/mo from me, ok then :)
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19473450 Mon, 19 Nov 2007 15:31:24 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473446 BLUNTED 1 : Yes you can break your contract without penalty if you get another contract for a year or more. I had my business 35/10 and switched to residential 20/20.]]> http://www.dslreports.com/forum/remark,19473446 Mon, 19 Nov 2007 15:30:28 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473287 deblin : Do you know off hand if I can switch from business to residential without breaking my business contract? If Verizon wants me to pay less for more, so be it. I will look into getting a residential connection instead. With 15Mbit upload and saving $35/mo, I can just get a hosted service and upload my pictures to the hosted server instead of serving them from my home machine. Sad that they'd rather have me pay $35/mo less for 7.5x upload than to let me get this speed plan on a business line. :huh:
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19473287 Mon, 19 Nov 2007 15:08:54 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473271 NoOneButMe : dose anyone know how long it takes for the upgrade to go live ? i did it and no new speeds yet]]> http://www.dslreports.com/forum/remark,19473271 Mon, 19 Nov 2007 15:06:57 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473248 deblin :

said by RolteC

:

I have a feeling your all going to start running servers and congesting the network slowly :/ lol

No, people will run P2P and congest it. :p

I guess a business line that might actually use it for real purposes is too much to ask! :mad:
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19473248 Mon, 19 Nov 2007 15:03:19 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473239 deblin :

said by KA3SGM

said by deblin

:

He works for Verizon! He has provided information in the past. Geez, I think by now he deserves the benefit of the doubt.

So when do we expect to see the real press release??

Today, Monday, It's a secret, and you'll need to call and have the special password to find it out???

What are you going on about? It's available to upgrade online, and by calling. What more do you want?
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19473239 Mon, 19 Nov 2007 15:02:15 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473060 NoOneButMe : got it and its only 15 bucks more thay allso have a 30mb by 30mb here to for 139 but wow hehe how long dose it take to get the new speed i did order 15mb by 15mb he didnt realy give me a time frame ?]]> http://www.dslreports.com/forum/remark,19473060 Mon, 19 Nov 2007 14:34:30 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19473017 SkipMDMan : I gave her all the information I have.

I have voice with Verizon also.

On another note, for some reason I got a new router today via UPS. No idea why, my old one is working perfectly. I gave her the account number that was on the receipt in the box with the new router.

She claimed to have found all the accounts, eventually. Even though all the accounts are on the same phone number. Not sure why they didn't all show at the same time. I have yet to get a bill that shows all of them since I just signed up for the TV service. ]]> http://www.dslreports.com/forum/remark,19473017 Mon, 19 Nov 2007 14:27:25 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472974 DoRight : The concern I have is that you can't get a $10 discount and bundling discount at the same time.. Do you have voice with Verizon now? If not they couldn't find it because it's a stand alone and they are hard to find. Did you give her your FIOS acount #? That can be found at Verizon Central on the left in your billing info.. Sorry, just want to help..]]> http://www.dslreports.com/forum/remark,19472974 Mon, 19 Nov 2007 14:21:54 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472947 SkipMDMan : Well, I had some fun today with trying to order the upgrade. Even more "fun" than I had expected.

Timeline-
FIOS internet early Sept (no TV offered then)
FIOS TV 11-7 with Triple play discounts

Called today to upgrade the 15/2 to 15/15, the lady I spoke with couldn't locate the internet portion of my account, in spite of the fact that it showed all the discounts and said I had it. There was a ticket opened the day after I had the TV installed, no idea what that was about.

Finally, after 30 min on phone the lady told me she had to create a trouble ticket to put all my billing together and that it would take 3 days or so for it to be resolved before I could get the upgrade. She has promised to call me back when it's ready to go.

One other problem, I originally signed up online for the internet, was getting $10 off a month. Mentioned it to the lady, after going on hold she said that she was told that the system would still recognize it but that she would add a manual $10 credit just in case. She didn't seem too worried that I would get $20 off, she said if it happened not to be concerned.

So now to see if anyone calls me back on Friday (even I don't expect a call on Thanksgiving) to tell me they are upgrading my speed.

If there are still problems with it, I would be better off to cancel all my FIOS services, get a new phone number and start over. Then I could go online and get the discounted 15/15 speed.]]> http://www.dslreports.com/forum/remark,19472947 Mon, 19 Nov 2007 14:17:37 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472871 h8verizonDSL : Hello,

Here is a speed test result. Some more tweeking to do.

]]> http://www.dslreports.com/forum/remark,19472871 Mon, 19 Nov 2007 14:06:14 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472854 deblin :

said by Jason1010

:

I called again and spoke with someone else in the business dept who seemed to know without having to put me on hold. They said they are aware of the new speeds on the residential side, but the business side has no intentions of offering it anytime in the near future.

When I asked why even the business 5/5 is triple the cost($189) of the residential 15/15. She said because you are paying for "Business Class Service" and unrestricted access (port blocking). GRRRRR

I really want the 15/15 to host our business servers, but we won't even consider doing webhop to get around port 80 block on residential

If they think a business is going to use more of the 15/15 than a P2P happy person, they are insane :) I mean, someone seeing a popular torrent is going to saturate that upstream for many hours in a row. Yet a business with legitimate use for the upstream can't get it.

It really just boils down to them not wanting to lose business on their T3/etc side of things. Can't say I blame them, but it still sucks.
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19472854 Mon, 19 Nov 2007 14:03:49 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472816 KA3SGM :

said by KenAF

:

What does one say to bypass the computerized system again?

The automated attendant system is always fun to mess with.

Especially when they messed up your bill to the tune of over $1000, and you want to really yell at someone that doesn't care.

"Thanks For Calling Verizon, Your Broadband Company"

Spanish line, Yo no hablo español, así que yo no aprieto dos.

"So How May I Help You Today?"

Some lewd comments followed by "Pardon?",

a few more obscenities followed by, "Sure, Let Me Get You To Someone Than Can help you With That".

"...and Is This Concerning Your Fios TV Service??",

(Insert another string of obscenities here), "All Right, I'll Get You Right Over To Someone That Can Help You".

ROTFLMFAO!!!!

Usually simply stating the word "AGENT" will bypass the cyber-(Insert favorite Don Imus quote here), and get you to a real representative. :p

--
"Lithium is no longer available on credit"]]> http://www.dslreports.com/forum/remark,19472816 Mon, 19 Nov 2007 13:59:14 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472753 Jason1010 : I called again and spoke with someone else in the business dept who seemed to know without having to put me on hold. They said they are aware of the new speeds on the residential side, but the business side has no intentions of offering it anytime in the near future.

When I asked why even the business 5/5 is triple the cost($189) of the residential 15/15. She said because you are paying for "Business Class Service" and unrestricted access (port blocking). GRRRRR

I really want the 15/15 to host our business servers, but we won't even consider doing webhop to get around port 80 block on residential]]> http://www.dslreports.com/forum/remark,19472753 Mon, 19 Nov 2007 13:51:51 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472702 NoOneButMe : lol i just got a call back saying thay havent forgot about me lol i want that 15mb up i wont use it but i like the idea of having both streams]]> http://www.dslreports.com/forum/remark,19472702 Mon, 19 Nov 2007 13:45:26 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472694 DoRight : Probably system overload with all the orders.. LOL]]> http://www.dslreports.com/forum/remark,19472694 Mon, 19 Nov 2007 13:43:38 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472681 NoOneButMe : i called and there systems are down for upgrade :( man talk about my luck ]]> http://www.dslreports.com/forum/remark,19472681 Mon, 19 Nov 2007 13:41:59 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472639 KA3SGM : I did call and answer my own question, the contract obligates you to the Internet service for the 1 or 2 year term, not the higher speed tier.

If something better comes along you can change to that, or if the symmetrical tier ain't worth the $15 they are charging for it you can go back to where you were.

Still under contract for the free settop box until March, and with the 15/2 still $49.99/mo as long as I have Verizon TV and phone, I might try an experiment and see what/if the 15/15 does for my Internet connection.

It's not like I'm going to give up on Fios Internet for a long time or anything, but I really want to hold out for 20/5 or 30/5 for little or no added cost.

The 30/15 does sound interesting.... :D

Hopefully Comcrap will throw a 'Hail Mary' 47Mbps 'power boost' pass at Verizon's latest publicity stunt, or announce some channel bonded pre-DOCISS 3.0 offerings before the end of the year, to make this get fun really fast.
--
"Lithium is no longer available on credit"]]> http://www.dslreports.com/forum/remark,19472639 Mon, 19 Nov 2007 13:35:05 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472635 tt_webmaster : New to FIOS.

Today (Nov 19th) I noticed that online I was able to get the 30/15 package for $94.95 a month but when I called the CSR with some questions she said I could get the 30/5 for $54.95. I figured I rarely upload large files so the cost savings of 12 X $40 = $480 was to big to pass up.

Got an install date of Nov 30th.

Buh Bye Comcast 6000/384!!! :) :)]]> http://www.dslreports.com/forum/remark,19472635 Mon, 19 Nov 2007 13:34:44 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472574 DoRight : I am so happy that most everyone has been able to get rocking with new tier.. Yahoo!!! :D]]> http://www.dslreports.com/forum/remark,19472574 Mon, 19 Nov 2007 13:25:46 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472552 KenAF : What does one say to bypass the computerized system again?]]> http://www.dslreports.com/forum/remark,19472552 Mon, 19 Nov 2007 13:22:08 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472527 Chris123NT : Called VZ and got my 20/20 boosted to 50/20 (yes, the extra downstream really helps lol). Finally got a guy who could push it through after the first rep said it wasn't in the order system yet, and well:

Last Result:
Download Speed: 51542 kbps (6442.8 KB/sec transfer rate)
Upload Speed: 18006 kbps (2250.8 KB/sec transfer rate)

And thats with an upload going (although the person on the other end is rather slow lol)]]> http://www.dslreports.com/forum/remark,19472527 Mon, 19 Nov 2007 13:19:10 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472397 h8verizonDSL : Hello,

My upgrade is complete and from some speed tests, I need to adjust the RWIN using VZ Speed Optimizer and/or DRTcp. Looks good so far. :)]]> http://www.dslreports.com/forum/remark,19472397 Mon, 19 Nov 2007 12:59:35 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472294 JeepMatt : Flash-
Based on the overhead loss I see on the 15/2 package (Usually see around 1750 up) - and what I saw when I had my secret 15/5 tier for 7 months (usually saw around 4500) - i'm not expecting to see much more than 14000 up (if that).

Looks like your results are pretty nice. In about 5 hours i'll know for sure. ;)
--
"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,19472294 Mon, 19 Nov 2007 12:41:06 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472151 deblin :

said by chrispixanon2 :

i tried the business 15/15 and they did not know anything about it.. darn!

Yep. :( Sucks...but I guess they don't want to eat into their bottom line, as people on T* connections with them would bail to save hundreds (thousands?) a month, and say to hell with the SLA and just get another service as a backup. :D
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19472151 Mon, 19 Nov 2007 12:18:22 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472129 anon : i tried the business 15/15 and they did not know anything about it.. darn!]]> http://www.dslreports.com/forum/remark,19472129 Mon, 19 Nov 2007 12:15:59 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19472064 deblin : Just called the business side. No 15/15 there. :(
--
Hello...is there anybody in there?]]> http://www.dslreports.com/forum/remark,19472064 Mon, 19 Nov 2007 12:04:02 EDT 50/20 Available for $90/mo! http://www.dslreports.com/forum/remark,19471760 jaa : This was posted in the Optonline forum: »Re: Boost & Capping]]> http://www.dslreports.com/forum/remark,19471760 Mon, 19 Nov 2007 11:14:23 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19471700 somebodeez :

said by KA3SGM

:

In all the feeding frenzy, did anybody ask if the long promised automatic 20/5 upgrade is still on the table for this year??

Yes - any info on this would be great.]]> http://www.dslreports.com/forum/remark,19471700 Mon, 19 Nov 2007 11:06:24 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19471648 flashcore :

said by JeepMatt

:

Flash-
**Edit - make that order 100% complete as of 10:19am**

Guess i'll see when I get home from work. ;)

Mine is complete too, all tho I cant run any good speed tests until I get home, remote desktop is eating up a ton of bandwidth now drawing speedtest.net. I am getting around 15/13 with remote desktop running from work so i am sure if that was closed I would be getting 15/15.

***Edit - Added test results***

]]> http://www.dslreports.com/forum/remark,19471648 Mon, 19 Nov 2007 10:58:06 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19471647 KA3SGM : In all the feeding frenzy, did anybody ask if the long promised automatic 20/5 upgrade is still on the table for this year??

The 15/15 seems pretty lame unless they let you run servers, but the extra 5Mbps down would be worth it.

I'd give them $15.00/mo more for 20/5 option, instead of 15/15.

Does the contract obligate you to that speed tier, or just to the Fios Internet for the time period? IOW, if 15/15 didn't make a difference, could you go back to 20/5, 15/2, 10/2, 5/2, without the ETF??
--
"Lithium is no longer available on credit"]]> http://www.dslreports.com/forum/remark,19471647 Mon, 19 Nov 2007 10:57:37 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19471550 ZaRRaZa : in my opinion 20/20 is a perfect internet plan. You dont need more than that. I have 20/2 and only thing i need is more up to be a happiest internet user in da world... :)]]> http://www.dslreports.com/forum/remark,19471550 Mon, 19 Nov 2007 10:41:39 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19471394 JeepMatt : Flash-
I should be good to go regardless.I already rec'd my order # - so it should be complete by the time I get home tonight - heck, it's already showing 84% complete online! :p

**Edit - make that order 100% complete as of 10:19am**

Guess i'll see when I get home from work. ;)]]> http://www.dslreports.com/forum/remark,19471394 Mon, 19 Nov 2007 10:11:24 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19471391 sense :

said by koan000 :

Typical verizon.

Signing up online failes. Online help chat is useless.

Got a hold of one phone rep are several botched transfers:

They will not honor the advertised pricing and want to charge $77.99 even though month to month is clearly listed as non-promotional at 72.99 a month.

Now waiting on hold for another rep. All i want to do is upgrade my service at the advertised prices. Should be pretty easy but it's now been over an hour an no progress.

I was on hold forever as well, I went ahead and ordered 30/15 for 89.95. The rep said I can always downgrade to 15/15 at 64.95 if I feel 30/15 is too much. It's supposed to take effect by 5pm this evening.]]> http://www.dslreports.com/forum/remark,19471391 Mon, 19 Nov 2007 10:11:11 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19471357 doofoo : Any news on the Business line? I have residential 15/2 and Business 15/2 Static, really need more upstream on my business line. ]]> http://www.dslreports.com/forum/remark,19471357 Mon, 19 Nov 2007 10:04:19 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19471129 anon : Typical verizon.

Signing up online failes. Online help chat is useless.

Got a hold of one phone rep are several botched transfers:

They will not honor the advertised pricing and want to charge $77.99 even though month to month is clearly listed as non-promotional at 72.99 a month.

Now waiting on hold for another rep. All i want to do is upgrade my service at the advertised prices. Should be pretty easy but it's now been over an hour an no progress.]]> http://www.dslreports.com/forum/remark,19471129 Mon, 19 Nov 2007 09:16:28 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19471126 GeekNJ :

said by flashcore

:

You would have been better calling them, I called for the hell of it and they offered the upgrade to me for $5 more then what I was paying for 15/2

And you believed them? ;-) Let us know when it's enabled how the speed tests show your connection.
--
Tweaked your connection? | Mail Parse | Speed Converter]]> http://www.dslreports.com/forum/remark,19471126 Mon, 19 Nov 2007 09:16:06 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19471007 QuaffAPint : Weird - Doesn't even recognize that I have Fios in my account settings. Guess I have to go through the pleasure of making a call to them..
--
FunnyAndFun.com :: Take a laugh break...]]> http://www.dslreports.com/forum/remark,19471007 Mon, 19 Nov 2007 08:51:56 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19470996 flashcore :

said by JeepMatt

:

Okay,
I just bit and ordered the upgrade online (as it was now available to me this morning).

15/15 for $64.99 with 1-yr. contract.

30/15 was an option for $139.99 (Umm, no).

So, we'll see how long it takes for the order change to go through.

You would have been better calling them, I called for the hell of it and they offered the upgrade to me for $5 more then what I was paying for 15/2 with a promise that it will be upgraded by 5pm today. Last night the website would only give me a completion date of 11/20 and $15 more a month.]]> http://www.dslreports.com/forum/remark,19470996 Mon, 19 Nov 2007 08:49:39 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19470987 Jason1010 : Just to let those who inquired about these news speeds on the business end--I am currently a Business customer with a Static IP and 15/2 ($99/month). I called the business dept first thing this morning, and they said they don't offer the new speeds in my area as of yet (Harrisburg, PA)

The closest they tried to offer me was 30/5 for $349! are they out of their mind.]]> http://www.dslreports.com/forum/remark,19470987 Mon, 19 Nov 2007 08:46:56 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19470959 JeepMatt : Okay,
I just bit and ordered the upgrade online (as it was now available to me this morning).

15/15 for $64.99 with 1-yr. contract.

30/15 was an option for $139.99 (Umm, no).

So, we'll see how long it takes for the order change to go through.
--
"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/remark,19470959 Mon, 19 Nov 2007 08:38:26 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19470914 rebus9 :

said by RolteC

:

They removed the 50/5 option for me :/ I wonder why!

Same here in FL. I wonder if they did so because nobody was buying it. 20/5 for $49.99 or 50/5 for $139.99 (IIRC).

There was zero upload advantage compared to the (much cheaper) 20/5, and unless you are the world's most chronic downloader, I never saw the appeal.

]]> http://www.dslreports.com/forum/remark,19470914 Mon, 19 Nov 2007 08:26:21 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19470577 PGHammer : *THUD*

That is the sound of Comcast CSRs hitting the floor due to new VZ FIOS packages.

In other words, symmetrical FIOS Internet is *the real deal*.

I live in Prince George's County, MD (the portion of the county where FIOS Internet has been available for a year, and TV for a little over half that) and we have new pricing:

Fios Internet alone is $30 (5/2), $40 (15/2) or $50 (15/15) with a two-year agreement, annual agreements are $5 more.

Double FIOS (Internet and TV) are $60/70/80 (same speed tiers) for two years; add $10 for one-year agreements.

Now if VZ can straighten out the billing errors, Comcast should be afraid. *Very afraid.*

»https://www22.verizon.com/FiOSForHome/Ch···ing.aspx]]> http://www.dslreports.com/forum/remark,19470577 Mon, 19 Nov 2007 04:32:41 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19470567 KenAF : I am now able to change my package online.

They want $69.95/mo for the 15/15 package here in VA, presumably because I do not have Verizon telephone service.

The 30/5 option was removed in VA. :( There is a new 30/15 option at around $95/mo.]]> http://www.dslreports.com/forum/remark,19470567 Mon, 19 Nov 2007 04:18:11 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19470457 RolteC : They removed the 50/5 option for me :/ I wonder why!

When will 50/20 or 50/50 speeds be available?]]> http://www.dslreports.com/forum/remark,19470457 Mon, 19 Nov 2007 02:38:59 EDT Re: NEW ~ FiOS INTERNET PREMIUM SPEED PACKAGES http://www.dslreports.com/forum/remark,19470445 dirtydog74 : I can upgrade online now from 15/2 to 15/15. Does anyone know what the difference between the 1 or 2 yr agreement is other than the Price being locked in? And will the Linksys wrt54g v6 handle the up speed?

Thanks]]> http://www.dslreports.com/forum/remark,1947