I currently have cox at home and have had very few problems over the course of 5 years. I am a constant bit torrent user so stuff like this makes me mad. They actually ruin service when they do things of this nature and it by no way enhances customer experience (except negatively). The bad thing is my alternative to cox is verizon. I will never use verizon dsl since it operates very poorly in my area. If I move down the street, I can get the worst alternative, charter. I am kind of stuck at this point. Satelite is not feasible even though I have satelite service. I guess it is just a matter of time before I completely sever my internet connection. Eventually, all isps will make this move so when I think about it, all my words mean nothing.