Any advice on how to get out of the contract with no penalty in Bell Canada http://www.dslreports.com/forum/r19478820 en Tue, 02 Dec 2008 09:25:11 EDT Tue, 02 Dec 2008 09:25:11 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19485562 theninjasqua : What would Bell say if you told them that you were moving and your new address did not support DSL. Well they would probably want to know where and check themselves to see that you couldn't get it, but Im sure you could come up with some excuse.]]> http://www.dslreports.com/forum/remark,19485562 Wed, 21 Nov 2007 12:38:02 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19483749 sbrook : That's why a T1 is recommended. It may only be 1.544 Mbps symmetrical up and down, but you can run it at that bandwidth level. Note that with a T1 etc - you could contract for a partial where you get that speed but a contracted part of the bandwidth consumption ... like a 50% T1 but the penalties for exceeding that partial contract level are severe. (Which is in part why bandwidth costs can be SO high.]]> http://www.dslreports.com/forum/remark,19483749 Wed, 21 Nov 2007 04:29:45 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19483747 mbrown0420 : I'm not suggesting doing it to contra benefit bell at all. I would like to see it happen to make the customers more aware of the things that are happening to them behind closed doors and without their knowing/being properly informed. Just to let the public know.. If the add contra benefits Bell well that's a bonus? It's not my intention to have it happen that way, but the ball still has to bounce somewhere and if that's the way the ball bounces so be it..
and in all honesty have you ever watched a PSA during national elections.. they slam eachother pretty good, and on purpose.. albeit that's a totaly different scenario entirely but still a PSA none the less.. Even if it was just a PSA announcing all Bell Sympatico customers should consider visiting and then list a bunch of websites (this one for example) for the customers to be better aware of what's happening behind their backs and without being formally noticed..

Bottom line, just because you think i'm intentionally trying to BASH bell i'm not, that's just the collateral damage so to speak.. I just wish EVERY LAST ONE of Bell Sympatico customers had the 100% truth or @least as much as we know about their service..
(now Good night)]]> http://www.dslreports.com/forum/remark,19483747 Wed, 21 Nov 2007 04:28:41 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19483719 anon :
said by travisc See Profile :

700 GB+ of audio/video files... Maybe if that's what you do for a living, you should get yourself a T1 instead of doing that off a residential connection.
A T1 is only 1.544Mbps... get Business ADSL instead: it is cheaper and 2-4X as fast.

Funny thing: from what I heard, most Business ADSL accounts are surprisingly low-bandwidth (sub-100GB/month) so I bet people switching from Residential to Business service to avoid caps will see caps coming back on Business accounts if this gets out of hand. Not surprising that Bell has such a low threshold for "abuse" when it compares residential (recreational) to business (just-in-case/reference/breaks) usage.]]> http://www.dslreports.com/forum/remark,19483719 Wed, 21 Nov 2007 04:15:26 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19483692 sbrook : Don't set up a straw man. The part that applies to your comment (What was that you were saying?) is that the TV companies would not likely consider it a PSA in spite of what Wikipedia might say (considering that PSA rates are usually heavily discounted and since the goal is not for public benefit, but rather for contra benefit to Bell.) The rest is general comment.]]> http://www.dslreports.com/forum/remark,19483692 Wed, 21 Nov 2007 03:54:20 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19483671 mbrown0420 : I stated that running it at prime time could cost a mint, I believe it was theninjasqua that suggested it be aired during the certain time slot you're speaking of..
I simply suggested it would be interesting to see such a thing happen and I for one would be all for such a thing.
I said it would have to be ran a couple times a day for two maybe three days or whatever depending on the cost/time slot but I at no time mentioned it should be aired during peak times...]]> http://www.dslreports.com/forum/remark,19483671 Wed, 21 Nov 2007 03:36:07 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19483664 sbrook :
said by mbrown0420 See Profile :

From Wikipedia, the free encyclopedia
Jump to: navigation, search

The main concept is to modify public attitudes by raising awareness about specific issues.

What was that you were saying?
I was saying that the tv companies would not treat it as a PSA whatever wikipedia might say, and even if you did convince them it was a PSA, they're not likely to run it during HNIC unless you can cough up some VERY SERIOUS money.]]> http://www.dslreports.com/forum/remark,19483664 Wed, 21 Nov 2007 03:29:51 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480765 mbrown0420 : I wouldn't know where to begin frenchie, but i'd sure love to see it happen.. ]]> http://www.dslreports.com/forum/remark,19480765 Tue, 20 Nov 2007 17:40:35 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480597 travisc : 700 GB+ of audio/video files... Maybe if that's what you do for a living, you should get yourself a T1 instead of doing that off a residential connection.]]> http://www.dslreports.com/forum/remark,19480597 Tue, 20 Nov 2007 17:16:00 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480457 TI POIL : A good way to finance a campaign like this is to find sponsors.... you know brought to you by...

If you guys are serious I can do the audio and video editing that's what I do for a living, that's why my bw is so huge I transfer big files back and forth. We also need a public face or a voice, George Stroumbo for exemple would be good. The thing is it's for a good cause so people would jump in to be associated with this cause.

I doubt we could get in in a prime time window with this, maybe after midnight on a Rogers channel kind of deal.
--
Q:WHAT'S BLUE AND WHITE AND LIVES IN THE BASEMENT??
A:Losers Even After Forty Seasons]]> http://www.dslreports.com/forum/remark,19480457 Tue, 20 Nov 2007 16:57:44 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480310 anon : How about everyone takes turns running some adwords ads?:) I'm sure we could come up with some fairly cheap keywords related to Canadian Internet, since there is so little competition in the space.]]> http://www.dslreports.com/forum/remark,19480310 Tue, 20 Nov 2007 16:38:07 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480245 mbrown0420 :
said by sbrook See Profile :

I think you're out by a factor of at least 250 and probably closer to 1000

Remember they wouldn't consider such an ad as a "public service" announcement and they wouldn't run it in the middle of HNIC unless you could outbid the likes of Molson Coors or Esso or companies whose advertising budget is in the mega millions.
From Wikipedia, the free encyclopedia
Jump to: navigation, search
A public service announcement (PSA) or community service announcement (CSA) is a non-commercial advertisement typically on radio or television, ostensibly broadcast for the public good.

The main concept is to modify public attitudes by raising awareness about specific issues.

What was that you were saying?]]> http://www.dslreports.com/forum/remark,19480245 Tue, 20 Nov 2007 16:27:56 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480204 sbrook : I think you're out by a factor of at least 250 and probably closer to 1000

Remember they wouldn't consider such an ad as a "public service" announcement and they wouldn't run it in the middle of HNIC unless you could outbid the likes of Molson Coors or Esso or companies whose advertising budget is in the mega millions.]]> http://www.dslreports.com/forum/remark,19480204 Tue, 20 Nov 2007 16:22:07 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480166 mbrown0420 :
said by sbrook See Profile :

Any idea what a spot in the middle of the most popular shows would cost? You could use that money to better start your own ISP.
HAHAHHAHAHAH you're funny...
a public service announcement wouldn't cost THAT much.. A couple thousand maybe, if I can start an ISP for that kinda money, look out TS here I come!]]> http://www.dslreports.com/forum/remark,19480166 Tue, 20 Nov 2007 16:17:19 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480156 sbrook : Any idea what a spot in the middle of the most popular shows would cost? You could use that money to better start your own ISP.]]> http://www.dslreports.com/forum/remark,19480156 Tue, 20 Nov 2007 16:16:06 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480117 theninjasqua : Just air it during Dancing With The Stars. You would hit about half the country there.

Or better yet, during Hockey Night In Canada.]]> http://www.dslreports.com/forum/remark,19480117 Tue, 20 Nov 2007 16:10:40 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480100 mbrown0420 : to be honest, I have no idea what the cost, but assuming you'd have to get it aired on a couple (3 or 4) canadian networks/stations i'm sure it's not cheap. And running it once per station just wouldn't do it.. I would think it's have to be aired atleast twice a day over a couple/three days to get the message out to enough people to see it, and possibly even raise an eyebrow or two...]]> http://www.dslreports.com/forum/remark,19480100 Tue, 20 Nov 2007 16:07:26 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480089 anon : Ditto! ]]> http://www.dslreports.com/forum/remark,19480089 Tue, 20 Nov 2007 16:06:17 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480036 DjEclipse :
said by mbrown0420 See Profile :

said by TI POIL See Profile :

»www.gov.on.ca/MGS/en/ConsProt/050451.html

Send them an email in the "contact us" explaining the problem.

False representation of a product.

You have to go with their "unlimited" service being limited.

It takes one day to get a reply, just follow their instructions.
Too bad a public service announcement is so expensive, i'd love to see this shit aired on TV.. Imagine the hundreds of thousands of unfortunate customers that don't know of this site and the fact they can fight back against BS and their idiotic ways of doing business..
What is the price of a public service announcement?

I'd certainly chip in some cash to let the rest of the country know about the illegal practises of bell and it's so called "contracts"/ service agreements.]]> http://www.dslreports.com/forum/remark,19480036 Tue, 20 Nov 2007 16:01:57 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480020 DjEclipse :
said by matt23 :

Wish I had've seen your advice earlier today. I likely wouldn't have my current headache. For anyone trying to cancel without penalty, I advise you to save your breath and follow frenchie29's advice.
Did you write in? What was the process, did it work?]]> http://www.dslreports.com/forum/remark,19480020 Tue, 20 Nov 2007 16:00:15 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19480005 mbrown0420 :
said by TI POIL See Profile :

»www.gov.on.ca/MGS/en/ConsProt/050451.html

Send them an email in the "contact us" explaining the problem.

False representation of a product.

You have to go with their "unlimited" service being limited.

It takes one day to get a reply, just follow their instructions.
Too bad a public service announcement is so expensive, i'd love to see this shit aired on TV.. Imagine the hundreds of thousands of unfortunate customers that don't know of this site and the fact they can fight back against BS and their idiotic ways of doing business..]]> http://www.dslreports.com/forum/remark,19480005 Tue, 20 Nov 2007 15:58:21 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19479973 anon : Wish I had've seen your advice earlier today. I likely wouldn't have my current headache. For anyone trying to cancel without penalty, I advise you to save your breath and follow frenchie29's advice.]]> http://www.dslreports.com/forum/remark,19479973 Tue, 20 Nov 2007 15:52:12 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19479667 BryceS : No, I sign people up all the time on month-to-month plans.

It's easier to sell that way compared to saying, "You're in a 6/12/24/36 month contract".

Gives 30 days notice, then drop your modem off at a local Bell World store, and lastly make sure you get a cancel confirm # and a receipt from the Bell World store saying you returned the modem.]]> http://www.dslreports.com/forum/remark,19479667 Tue, 20 Nov 2007 15:07:30 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19479460 TI POIL : The funny thing is I tried like over a month to renew my contract for 12 months so I could save money and they told me that they don't offer contracts anymore. Maybe it was just for me ;).

So when you sign up with BS you are on a 12 month contract by default????

--
Q:WHAT'S BLUE AND WHITE AND LIVES IN THE BASEMENT??
A:Losers Even After Forty Seasons]]> http://www.dslreports.com/forum/remark,19479460 Tue, 20 Nov 2007 14:35:11 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19479422 DjEclipse :
said by darcmage See Profile :

I don't know how other people are dealing with Bell but they're screwing me over.

My contract ends on Dec 4. I called in to cancel and they told me I agreed to renew my contract on Oct 13. I didn't receive any email, calls or anything about it but somehow, they have me agreeing to a contract in their system. And now they're saying I have to pay the $100 to cancel before Nov 2008!

I can't remember the last time I've been this angry and frustrated. I've posted in the direct forum, hopefully they'll be able to look into it and help me.
I had this happen to me. They said I signed a conract in may when the service changed.. I did no such thing, I don;t even use their service for e-mail so I didn;t receive any notice of change of suervice.

I explained among other things that if you are going to send out such an important notice regarding a HUGE change intheir so claled unlimited service that is must be done by registered mail. it was not therefore there is no way they can hold me ot any kind of contract.

It took all day, hrs of talking to many different people, I had to threaten to cancel my phone and Satelite as well, but I was able to cancel without the 100.00 cancelation fee.]]> http://www.dslreports.com/forum/remark,19479422 Tue, 20 Nov 2007 14:28:40 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19479401 DjEclipse :
said by Sanny :

I called Bell to cancel this morning and expected it to be a nightmare judging from what i'd read on here. I don't actually know when my contract ended or ends, but it didn't seem to be an issue for me.

Instead it was probably one of the easiest calls i've made to Bell ever. Went through the menu system and got through to the cancellation dept. Told the girl I wanted to cancel, she asked why and I was very honest with her and told her that I download a lot via p2p and with the throttling that's come into effect my account no longer suits my needs. She made one attempt to keep one which was saying 'You do know you're on an unlimited account' to which I explained that it was no good having an unlimited account if I could only download at 30kB/s. She said she could understand that, told me i'd have to give a months notice which would mean the 20th of December and asked if that was ok. I said yes and she gave me my cancellation number.

Was on and off the phone within about 4 minutes, if that. Strangely it's the first time i've actually been impressed with the service i've gotten after calling Bell, and it happens when i'm calling to cancel. :D
If you are on any kind of plan you should call back and make sure you didn't get charged the 100.00 cancelation fee.]]> http://www.dslreports.com/forum/remark,19479401 Tue, 20 Nov 2007 14:25:36 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19479151 anon : I called Bell to cancel this morning and expected it to be a nightmare judging from what i'd read on here. I don't actually know when my contract ended or ends, but it didn't seem to be an issue for me.

Instead it was probably one of the easiest calls i've made to Bell ever. Went through the menu system and got through to the cancellation dept. Told the girl I wanted to cancel, she asked why and I was very honest with her and told her that I download a lot via p2p and with the throttling that's come into effect my account no longer suits my needs. She made one attempt to keep one which was saying 'You do know you're on an unlimited account' to which I explained that it was no good having an unlimited account if I could only download at 30kB/s. She said she could understand that, told me i'd have to give a months notice which would mean the 20th of December and asked if that was ok. I said yes and she gave me my cancellation number.

Was on and off the phone within about 4 minutes, if that. Strangely it's the first time i've actually been impressed with the service i've gotten after calling Bell, and it happens when i'm calling to cancel. :D]]> http://www.dslreports.com/forum/remark,19479151 Tue, 20 Nov 2007 13:49:17 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19479136 TI POIL : »www.gov.on.ca/MGS/en/ConsProt/050451.html

Send them an email in the "contact us" explaining the problem.

False representation of a product.

You have to go with their "unlimited" service being limited.

It takes one day to get a reply, just follow their instructions.
--
Q:WHAT'S BLUE AND WHITE AND LIVES IN THE BASEMENT??
A:Losers Even After Forty Seasons]]> http://www.dslreports.com/forum/remark,19479136 Tue, 20 Nov 2007 13:47:22 EDT Re: Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19479060 darcmage : I don't know how other people are dealing with Bell but they're screwing me over.

My contract ends on Dec 4. I called in to cancel and they told me I agreed to renew my contract on Oct 13. I didn't receive any email, calls or anything about it but somehow, they have me agreeing to a contract in their system. And now they're saying I have to pay the $100 to cancel before Nov 2008!

I can't remember the last time I've been this angry and frustrated. I've posted in the direct forum, hopefully they'll be able to look into it and help me.]]> http://www.dslreports.com/forum/remark,19479060 Tue, 20 Nov 2007 13:34:57 EDT Any advice on how to get out of the contract with no penalty http://www.dslreports.com/forum/remark,19478820 diggler649 : Want to switch to Teksavvy but unfortunately my contract doesn't expire until July of next year? Anyone successful in getting out of the contract and what was your excuse?]]> http://www.dslreports.com/forum/remark,19478820 Tue, 20 Nov 2007 13:02:36 EDT