said by plat2on1:just wait till you actually have a problem, ...(snip)
and you are some how guaranteeing that when we "just wait to have that problem" that it's "going to be a nightmare" getting it resolved?
NOT EVERYONE HAS THE SAME EXPERIENCE!
If everyone lived in your house, sure.. then your statement would be true... but your message just irks the hell out of me.
MANY people call in, work with the techs, problem resolved. Yes, SOME people have a harder time getting an issue resolved.. this is true in ANYTHING in life.