said by Sanny :

I called Bell to cancel this morning and expected it to be a nightmare judging from what i'd read on here. I don't actually know when my contract ended or ends, but it didn't seem to be an issue for me.

Instead it was probably one of the easiest calls i've made to Bell ever. Went through the menu system and got through to the cancellation dept. Told the girl I wanted to cancel, she asked why and I was very honest with her and told her that I download a lot via p2p and with the throttling that's come into effect my account no longer suits my needs. She made one attempt to keep one which was saying 'You do know you're on an unlimited account' to which I explained that it was no good having an unlimited account if I could only download at 30kB/s. She said she could understand that, told me i'd have to give a months notice which would mean the 20th of December and asked if that was ok. I said yes and she gave me my cancellation number.

Was on and off the phone within about 4 minutes, if that. Strangely it's the first time i've actually been impressed with the service i've gotten after calling Bell, and it happens when i'm calling to cancel.