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justinb01981

join:2007-11-13
reply to justinb01981
Re: Speakeasy woes

Got around to canceling, and they still stuck it to me for the 300$ cancellation on the previous line since I didn't keep this new one. Bummer.


CylonRed
Premium,MVM
join:2000-07-06
Bloom County
I don't know that I would have given in - I think I would have sent a registered letter to SE outlining the old contract was done and this was a new one and within the 25 day policy.

Or I would have taken up the line - manager to manager...


AndyMin

@telekenex.com

Looks like this is in their TOS:
»www.speakeasy.net/tos/#disconnection

If you move or disconnect a specific circuit during an active service term and reorder that Speakeasy broadband service within 60 days (90 days for circuits with initial order placement dates before August 5, 2005), Speakeasy will credit the charged Processing Fee or Disconnection Fee to your account upon notification of Activation. The Processing Fee or Disconnection Fee will not be refunded if the new installation is unsuccessful, or the line is cancelled within the 25 day Trial Period.
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