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fivekitten

join:2007-11-16
Cattaraugus, NY

reply to Hughesanon
Re: HughesNet Sucks

Thanks for the Executive Office information. I haven't even had it a month and have nothing but problems, even after the first day. (i have earthlink satellite with hughes net satellite dish). Only get reception every other day, then it takes 10 minutes to load one page - slower than my dial up..anyhow I contacted earthlink..first they said i was subject to fap, then they said i wasn't...have to call next time it goes out. I printed Hughes FAP report and the days I was out didn't always coincide with my FAP reports. AND i certainly can't figure out any consistency in their 24 hour timing and limits from these reports (I put them all on an Excel spreadsheet to keep track of them) I totally agree wtih all the complaints everyone needs to get together. They say only 5% of people experience FAP problems?????? I find that VERY hard to believe! I WOULD LOVE TO SEE STATISTICS!!! I downloaded a FAP program, hopefully this will help. I'm waiting to see what earthlink has to say first, if not, definitely BBB - like to see reports/actual figures about their 5% FAP...maybe a bunch of people should chip in and pay for a lawyer to get a refund (mental anguish...lol...), false advertising, etc. etc...a mass litigation suit has more power..(not that I'm sue happy..i'm not, and avoid lawyers at all costs (used to work for them)...but "fair" should be "fair.") Right now, I hate hughes net. I'm in the boonies - got satellite hoping i could get some work online - but can't do that if i can't get online!!!!!! Thought about upgrading but reading too many reviews it doesn't make a difference, and since reviews seem pretty accurate, i'm really really skeptical. And how full can this bandwith get if i'm in the boonies? does everyone in the world use the same resources? (actually, I don't know - very clueless about the whole satellite thing...) Just read about a cell phone plug in..looking into that now...I wanted to get my house wireless - but that'll double the FAP!!!!! The idea was my kids could go on the computer for school work (two teenagers in highschool, one takes online courses, homeschooling my 7 year old and she spends a lot of time on school games) and I can do some online research at the same time. So I'm going to get penalized for our "normal" usage????? What is there "normal" usage from? 98 year old blind monkeys??? Ya - just venting here. Hughes Net is horrible. I'll be writing executive once i get some records and craft a nice professional letter. Thanks again.
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