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Forums » comments on review of Bell Sympatico » Sympatco lies.
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Same thing happened to me !!! »
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DjEclipse

join:2007-11-20
Niagara Falls, ON
·TekSavvy Solutions..

Sympatco lies.

I was able to get them to admit they were throttling torrents.

One manager said to me that their high-speed is only advertised as "UP TO" 5Mbps and that 30Kbps was totally acceptable! I told him that it was slower then dial up speeds and had I known this was going to happen when I signed up I would have never signed. Bell changed my service therefore the contract is null and void and I should not have to pay the 100.00 cancellation fee. He said I did and that bell did not change anything. I can;t stand liars like that, admitting my line was called and then telling me they never changed anything.

Show them you are pissed and cancel your service like most of us here. Hey didn't care that I was a 13 year customer either.

Good luck.


pVs

@bell.ca

i totally agree with u guys , i use to have a 5mbp connection till about a few weeks ago when i upgraded my internet to there new ''Total Interent Service''ever since i upgraded ive been having downloading/uploading problems,i should now be getting a 7mbp connection ,instead its never stable ,it goes up to 7bmp and after a few sec it drops to about 30-50kbs and stays there.The only way for me to get my speed back up to 7mbp is to reconnect the modem and then when i do so i get my 7mbp for another 30sec or so and it goes back to 30kbs. ive takled to bell about 100times in the last week , they tell me that im too fair away from the C0 when my neubor has the same internet connection(total internet-7mbp) and he is getting his speed at full,and for some reason im the only one thats getting my speed capped. I finally spoke to a tech person who knows whats going on and she told me that they are capping everyones internet so everyone can get the connection they deserve. but i do not believe that 30kbs is what i deserve when im paying them 50$ monthly,and what really pisses me off is how they keep telling me that there high speed is UP TO 7 mbp , so if its 30kbs its fine for them...wtf? so maybe ill switch as well

DjEclipse

join:2007-11-20
Niagara Falls, ON
make the switch, don't give bell another penny of your hard earned money.


trcr

@bell.ca
ill see what ill do , hopefully bell will reconsider this horrible act..(lol)
Forums » comments on review of Bell SympaticoSame thing happened to me !!! »


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