Owlbet
Ignite the Ice
Premium,MVM
join:2002-09-24
Palmer, AK
clubs:
 ·MTA Online
| More NAV Live Update Oddities
Several hours ago, I ran a temp file cleaner on one of my computers. I was amazed that it had 328 MB of temp files. Even more amazing was the fact that all the files belonged to Symantec and/or Norton and they seemed to be definitions.
Normally, I let NAV auto-update. However, I do check up on it every now and then to make sure I show the current definitions. After clearing 328 MB of Norton temp files, I check for dates on this and other computers. All of them show the latest definitions as of 11/21/2007. I run Live Update on all computers running either NAV 2006 or NAV 2007. The computers running NAV 2006 appear to download and install the definitions for 11/22/2007 but that date is not reflected within the program. It shows definitions as of 11/21/2007 and Live Update does not error out.
When I run Live Update on my computers running NAV 2007, I get errors as shown in the attached screenshot. Details from Symantec regarding error LU1846 is here. Following the instructions from the Symantec Knowledge Base article does not prove to resolve the problem.
I decided to update via the Intelligent Updater and it seems to have cleared up the issue for me at least. All computers now show the current date of 11/22/2007.
Has anyone else seen this problem?
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Alaska Aces 2007-2008 record as of this post: 10-3-1 |
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Allnew
Premium,MVM
join:2003-02-01
Denmark- EU.
clubs:
| Exactly the same here on a new Vista comp with NIS preinstalled on it.
Mine error appeared just after there was a Norton Confidential update but using IU did the trick here as well.
Thanks Owlbet.
--
The two most common elements in the universe are hydrogen and stupidity.
Harlan Ellison (1934 - ) |
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mrsplants
join:2005-10-27
East Falmouth, MA | reply to Owlbet
I have SAV running on my laptop it downloaded and installed the virus defs but never changed the date.. I also tried rerunning it and it did the same thing. so maybe there is a prob with yesterdays defs I'll try the 11/23 ones |
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Allnew
Premium,MVM
join:2003-02-01
Denmark- EU.
clubs:
| FYI. My date did change so perhaps its just one of those things 
Most important , all is okay now 
--
The two most common elements in the universe are hydrogen and stupidity.
Harlan Ellison (1934 - ) |
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Steely
I used to have OOL
Premium
join:2000-10-15
Princeton Junction, NJ | reply to Owlbet
I had all kinds of problems late last night getting LU to download and install new definitions for SAV 10. I finally circumvented the issue by using the Intelligent Updater files. |
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Owlbet
Ignite the Ice
Premium,MVM
join:2002-09-24
Palmer, AK
clubs:
·MTA Online
edit:
November 23rd, @09:17AM
| I've brought this thread to the attention of those that can help.
All we can do is be patient.
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Alaska Aces 2007-2008 record as of this post: 10-3-1 |
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mrsplants
join:2005-10-27
East Falmouth, MA | reply to Owlbet
My desktop pc just ran it auto SAV 10.1 and it di dthe same thing it didn't update the date to 11/22 on the satus page. I'll wait and see what the todays defs do |
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Owlbet
Ignite the Ice
Premium,MVM
join:2002-09-24
Palmer, AK
clubs:
·MTA Online
| said by mrsplants  :My desktop pc just ran it auto SAV 10.1 and it di dthe same thing it didn't update the date to 11/22 on the satus page. I'll wait and see what the todays defs do For a few of us, using the Intelligent Updater has worked. You are probably wise in waiting. For all we know, those of us that used Intelligent Updater may have unknowingly added insult to injury.
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Alaska Aces 2007-2008 record as of this post: 10-3-1 |
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Leslie1969
@swbell.net
| reply to Owlbet
 I am having this same issue. I am running NAV 2007 and this error just started occurring. I have tried their remedy and no luck resolving this issue.
Stumped in Houston! |
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mrsplants
join:2005-10-27
East Falmouth, MA | reply to Owlbet
When I tried to run the live update manually I get error LU1825 on my desktop running SAV 10.1 a computer that has SAV 9.0 got the defs fine |
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MagMan
Life is simpler when you tell the truth.
Premium
join:2003-10-01
Westlake, OH
·AT&T Midwest
·AT&T Midwest
| reply to Owlbet
Same here!!
I did exactly what you did,and everything seems to be working ok.I am running NIS 2007 so it seems this issue is wide spread.
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"The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is." |
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ImWho
Premium
join:2004-03-21
Chilliwack | reply to Owlbet
Getting the same oddity here with NAV 2007.
Temp files were 923 MB.
Was just about to uninstall/reinstall Norton.
Thanks Owlbelt for posting that info! |
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sashwa
Pixie Cat Crunches and Folds
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Alcatraz
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| reply to Owlbet
I'm also having a problem with NAV2006 updating virus definitions. I ran live update and it shows Norton Antivirus Virus Definitions needed. I say to download and install. It does but my definitions are not updated and show the last update as 11/21/07.
Ran live update again and it says I need new definitions. I say download and install and it still shows 11/21/07 as last definitions.
I could have sworn that I had a popup yesterday saying my definitions were updated yesterday. 
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TH ~ NE ~ EPN ~ NC ~ TD |
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Owlbet
Ignite the Ice
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join:2002-09-24
Palmer, AK
clubs:
·MTA Online
| said by sashwa :I could have sworn that I had a popup yesterday saying my definitions were updated yesterday. You're not alone, Sash. I saw a popup as well.
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Alaska Aces 2007-2008 record as of this post: 10-3-1 |
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sashwa
Pixie Cat Crunches and Folds
Premium,Mod
join:2001-01-29
Alcatraz
clubs: | Thanks for letting me know, Ms. Owl, that I haven't gone completely crazy yet.  |
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okjoe
join:2003-05-20
| reply to Owlbet
Same problem here. XP, NIS 2007. Noticed that LU setting had switched to Express Mode. I have always had Interactive Mode selected. Found >300 MB of Norton temp files. LU "updates" me to 11/21 defs and get LU1846 error. Funny thing is that I have 1 day remaining on NIS 2007 subscription and NIS 2008 CD in hand. Am pouring a double right now before deciding how to proceed. |
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VR Laura
Queen Of Cyberspace
Premium
join:2002-02-10
NYC | reply to Owlbet
I have NAV 2005. Just ran LiveUpdate manually and had no errors.
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»www.queenofcyberspace.com/usenet |
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Steely
I used to have OOL
Premium
join:2000-10-15
Princeton Junction, NJ
| reply to Owlbet
Is LiveUpdate still screwed up? Same errors as last night for me! |
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Owlbet
Ignite the Ice
Premium,MVM
join:2002-09-24
Palmer, AK
clubs:
·MTA Online
| I'd say yes, but that's not for me to decide. Symantec must be aware something is seriously wrong as no daily definitions have been released for today the 23rd.
I'm more interested in why I have 7.05 GB in temp files spread over 5 computers running NAV 2007 and another 2 GB on 2 computers running NAV 2006.
Until such time as Symantec figures out what's wrong, I'm just exercising extreme caution when surfing and opening email.
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Alaska Aces 2007-2008 record as of this post: 10-3-1 |
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Steely
I used to have OOL
Premium
join:2000-10-15
Princeton Junction, NJ
| said by Owlbet :Until such time as Symantec figures out what's wrong, I'm just exercising extreme caution when surfing and opening email. A good policy even when the AV software is up and running properly!
Thanks for the reply. |
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