zinjin
join:2006-12-27
Gretna, LA
| Just wondering if others experience this Hi, just a question of how many of you have ever or still do work for a supervisor and or company that is clueless on how to take care of work tickets?
Example: I and another network tech get sent out on jobs to either rebuild or a new install, then when its about 90% (some times its around 60% complete) complete they want to pull us off the job and send us on piddly stuff, powersupply issues, or malware ect.. Stuff that seems it can wait a day or so?
Or: A person who specializes in a certain aspect of IT, and is going away for 2weeks to a month, and they would like you to take over some of their duties and need to get with them on how they do their job, only to be sent on minor issues and never get full training from this person before they head out the door for awhile, then when this person is gone and you get sent on something that they do only to find yourself a little lost, and your supervisor is getting mad because it took you 4 hours to fix a problem that would only take the main person only an hour to fix.
I am about to loose it, I have been becoming more and more frustrated with the whole situation, that some days I just shut down and stew and pout like a little kid.
I just do not understand how anybody can be hired or promoted into a position that knows so little on how to A: manage and run an IT department,
B: Knows little to nothing technical, ie.. what each tech is or is not capable of, or sends them on a job that they were never intended or hired to do.
C: Has very little respect or understanding of any given situation in regards to current or future customers.
D: Constantly irritating the techs in the dept. |
