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How do I rid myself of this Actiontec Router? »
« [southwest] FiOS in Orange County region?  
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EricTheDuke

@verizon.net
reply to EricTheDuke
Re: how to opt out of Verizon's DNS not found page

pauldy, I've already tried changing the DNS servers to .14 like the Verizon website says, but that makes both DNS point to the same server and the router won't accept it.


birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
·Verizon FIOS

said by EricTheDuke :

pauldy, I've already tried changing the DNS servers to .14 like the Verizon website says, but that makes both DNS point to the same server and the router won't accept it.
assuming you have the actiontec router...

log in to the router, go to My Network, Network Connections, click Full Status, make note (write it down) what the DNS addresses are for the connection you use to the internet. It may be ethernet or it may be coax depending on your installation. You will have two DNS addresses listed. Likely the last octet of each is .12, the second octet of each address will be different, the first and third octets will be the same.

before the change, my DNS addresses were 71.243.0.12 and 71.250.0.12

after the change, they were 71.243.0.14 and 71.250.0.14

Now that you've written them down, then go to make the changes...
in the status table you've been looking at, click on the name of the connection for your internet. Click Settings, change the drop-down for DNS Server to "Use The Following DNS addresses.", then fill in the following address block for primary and secondary. Enter the same numbers you wrote down, except make the last octet .14, then apply the settings.

If it doesn't work, make a note of where it went wrong, and get back to us.


EricTheDuke

@verizon.net
thanks birdfeedr! Your instructions worked perfectly. Much more clear than Verizon's instructions and being correct didn't hurt either! Thanks again.
Forums » US Telco Support » Verizon » Verizon Fiber OpticsHow do I rid myself of this Actiontec Router? »
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