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Forums » US Telco Support » Embarq » Embarq offering naked DSL as a retention offer
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skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA
reply to Fox McCloud
Re: Embarq offering naked DSL as a retention offer

Hopefully someone will call and post back here with the details.


dav0r
translate
Premium
join:2003-06-15
Albertville, MN
·Charter Pipeline
·Embarq


2 edits
My DSL was born naked. Is this not common or you're unable to switch if you had POTS service @ onset?

Also to the other poster they discussed the 10 meg being available here (didn't state the upload but guessing 1) and even indicated that the 5/5 may roll out in my area next year (like Nevada). He also noted that they can select some users to test it free of charge for a duration that is usually a few months for beta testing. I told him to flag my account for that!


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq

Last year they refused to let me order DSL without getting dialtone. I currently have $9 metered voice service that ends up being $20 after the extended area service fees and taxes are added in. Considering I have Viatalk VoIP service and a cell phone, that's $20 of dead weight I'd love to lose from my bill.


Fox McCloud
Crazy like a fox.

join:2006-07-23
·Embarq
·Sprint Mobile Broa..

reply to dav0r
said by dav0r See Profile :

My DSL was born naked. Is this not common or you're unable to switch if you had POTS service @ onset?

Also to the other poster they discussed the 10 meg being available here (didn't state the upload but guessing 1) and even indicated that the 5/5 may roll out in my area next year (like Nevada). He also noted that they can select some users to test it free of charge for a duration that is usually a few months for beta testing. I told him to flag my account for that!
If/when a DSLAM is deployed at my RT, I hope that some of the newer technologies are deployed (especially 10/1...which isn't really 10/1...it's more like 10 meg down and 896k up, but it's easier to just call it 10/1)....since it's a fiber-fed, RT, I'd say I definitely stand a chance....though being out in the country? *Shrug* I dunno.


dav0r
translate
Premium
join:2003-06-15
Albertville, MN
·Charter Pipeline
·Embarq

reply to espaeth
Ah mine is not truly naked then... it's like just topless, I suppose. I have to pay the $9 but that's it. I think there is tone on the line and I remember them saying I'd be killed with charges if I terminated a call with it. I stand corrected. Makes sense that they get at least $5/month for it because they laid down the wires.

My cell service is free from work so yes I hear you. I always have to tell people not to give me the VOIP sales pitch.

SO... they're saying they'll cover the fee from the telco for you... I get it.


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq

From my last bill:

Measured local phone service $9.00
Extended Calling Area $3.75
Federal universal service fund $.68
Federal Tax $.48
State Sales Tax $1.28
County Tax $.03
Relay/911/Tele Assist fee $0.73
Interstate access surcharge $6.22

Voice total: $22.17

EMBARQ high-speed Internet $34.95
EMBARQ Internet Access $10.00

HSI Total: $44.95

Complete bill: $67.12

So in order to get my $44.95 HSI service I have to pay $22.17/mo for a "$9" phone line I don't use.


dav0r
translate
Premium
join:2003-06-15
Albertville, MN
Yeah I'll have to check my bill. I think the $9 should be a flat fee (just the 9) then disable the line for any calls. They can totally do that but I bet they just don't want to do so.


Emfart

@embarqhsd.net

reply to espaeth
said by espaeth See Profile :

From my last bill:

EMBARQ high-speed Internet $34.95
EMBARQ Internet Access $10.00

HSI Total: $44.95
Why teh separate charges for HSI and access?


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
I don't have a qualifying phone bundle to get the $10 discount, so it actually shows up as a separate $10 charge on my bill to get up to the non-discounted rate.


StillLearn
Premium
join:2002-03-21
Streamwood, IL
·AT&T Midwest

reply to espaeth
said by espaeth See Profile :

EMBARQ high-speed Internet $34.95
EMBARQ Internet Access $10.00

HSI Total: $44.95

What is that charge for "Internet Access"?

Vectordirect

join:2003-02-09
Rhome, TX

The 10 dollar charge is for not having a qualified telephone bundle. My 5.0 service is regularly priced 54.95 and i get a 10 dollar credit for the bundled telephone service. With the naked DSL, I will be paying 10 dollars more,but losing the phone service for a net loss of about 40 dollars a month (long distance too).


dav0r
translate
Premium
join:2003-06-15
Albertville, MN
·Charter Pipeline
·Embarq

I hear you. I looked into it more per Espaeth (I'm still pretty new so just got a 'real' bill this month). I get a $5 credit that was thrown at me for -like you alluded to- the numerous complaints they likely receive about the extra charges. I think I'm paying about $13 more tops for the POTS but I'll try a novel approach; honesty. I'm sure it'll get me nowhere but I don't want to 'dink' around a provider - would rather have a fair relationship. I've learned abusing the system is usually a very bad idea. No I do not want to marry Embarq before someone replies with that drivel.
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