Well, after being on hold for what seemed like an eternity, I was denied this deal.
I spoke to billing, not retention, I don't know if that made a difference.
I left verizon last year and now they are offering me 14.95 for life for the 3MB service to come back. I would think they would also offer this to you to keep you. But when it comes right to the reason I left it was because of stuff like this. They don't care about you until you do leave.
