 Noah VailSon made my AvatarPremium
join:2004-12-10
Lorton, VA
kudos:1
 ·Bright House
 ·Sprint Mobile Br..
| ATT+Cingular=The Love Child of Stalin and Sgt.Bilko AT&T: Any customer we can't sell to the NSA, we'll destroy with Cingular's Patented Customer Service.
I spent a year screaming at Cingular, in an ugly terminal font, about their endless broken promises of the HSDPA rollout.
Cingular had stagnated it's HSDPA deployment in ~14 cities with no enaction at all in the South East (with the exception being the late coming of Atlanta), a stronghold for them.
After 18 months of no updates to the coverage maps (while letting us know it would be available on our teeth soon), they eventually stopped responding all together. When that only fanned the flames, the mods started deleting selected (fully appropriate) posts.
Meanwhile, all those with an immediate need for wireless broadband jumped onto EVDO as it was available HERE and NOW. By the time any amount of Cingular's vaporware eventually materialized, EVDO had already proven itself and RevA was being quickly deployed.
What the nitwits at Cingular refused to understand,
is that it is insulting to not answer a direct question; especially after the 5000th asking.
It is doubly insulting to provide something
that IS NOT THE ANSWER to our direct question,
and expect us to bobble our heads
as if it was what we wanted all along.
It was the clincher that brought Cingular onto my short list of disreputable companies (along with AOL and Best Buy).
I will go to great lengths to keep my customers away from AT&T, because they went to great lengths to acquire Cingular's legacy.
NV
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My children used to Speak in Tongues. But after years of Speech Therapy, English is their First Language! |
