geeny
@spcsdns.net
| Terrible Sprint Part II
It's been months now since my last post: »/comment/61877
The court action idea turned out to be a waste of time. The "experts" said that it's not worth the time and money, and that the problems people were having varied. So, any legal action should be done individually.
A few weeks after posting my review/opinion, Sprint seems to have done something to improve the coverage area and speed, and the signal meter on the connection manager stayed up. However the overall speeds are still much slower than Sprint advertises. When watching streaming media like move trailers or music videos on the net, there is constant re-buffering. There's never a solid connection. This is mostly with media streams that are only about 200-300 kbps, which is much slower than the max 500+ kbps I sometimes get.
Okay now, another problem pops up. Just recently the connection with the 720 USB modem started to die after an average of ten minutes without activity. It just dies. But the connection manager software shows that it's still connected. In order to get things going again I have have to disconnect and then reconnect using the Go button. Talk about inconvenient.
I think that the software designers are responsible for the problems rather than the ones that maintain the hardware. Sprint leadership needs to tell these guys to test any device software better before releasing it. The software should be thoroughly tested with Windows to see if there there any issues with the Windows networking protocols.
I hate having to contact Sprint customer support all the time because the support people are nice and friendly and try to help with as much info as they are given by the company. Unfortunately most of the time they don't have the right technical answers for some of the software issues. It's not their fault. |
